Effective communication in the workplace

Course

In London

£ 89 VAT inc.

Description

  • Type

    Course

  • Location

    London

  • Start date

    Different dates available

Develop your communication skills and increase your personal effectiveness in the workplace. This course will include work on using the telephone, interview techniques, presentation skills and communicating in meetings.

Facilities

Location

Start date

London
See map
Keeley Street, Covent Garden, WC2B 4BA

Start date

Different dates availableEnrolment now open

About this course

1. Identify key assertive skills and practise these in workplace situations.
2. Use the telephone with increased confidence.
3. Participate more fully in meetings.
4. Draw on strategies to increase your effectiveness in meetings.
5. Draw on strategies to increase your effectiveness in interviews.
6. Draw on strategies to increase your effectiveness in presentations.

None.

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Subjects

  • Effective Communication
  • Communication Training
  • Meetings
  • Interview Techniques

Course programme

Students will identify issues related to stammering which adversely affect their effectiveness in the workplace. Areas covered will include using the telephone, communication in meetings, interview techniques and assertiveness skills in the workplace.

A variety of teaching methods will be used including: discussion, working in pairs/small groups, self exploration, demonstration, video feedback and practical exercises/role play. Handouts will be provided.

Additional information

You can do a Stage 1 evening course or one of our intensive courses if you haven't attended one previously. Alternatively you can do any of our Stage 2 courses including topic-based workshops. General information and advice on courses at City Lit is available from the Student Centre and Library on Monday to Friday from 12:00 – 19:00. See the course guide for term dates and further details

Effective communication in the workplace

£ 89 VAT inc.