Effective Interviewing Skills - Getting the Right Candidate

Course Content

Getting the right members of staff is one of the most important functions that you as a business owner will ever make. Getting it right appears almost a lottery, getting it wrong can literally cost thousands of pounds to rectify. Interviews don’t just fill jobs; they can impact at every level of the organisation. It is crucial therefore that you do all that you can to ensure that those charged with interviewing for your business are equipped with the very latest tools to enable them to perform this crucial role. This course is designed to give them the necessary training and tools to enable them to interview in the most effective manner possible, thus avoiding potentially costly errors.

Key Topics

• Summary of the laws relating to recruitment such as discrimination, legal and illegal questions etc
• Deciding on your selection criteria
• Person and Job criteria
• Deciding on the assessment measures to be used
• Using application forms and CV's effectively
• Structuring the interview panel (includes practical exercise)
• Effective questioning techniques
• Active listening skills
• Remaining in control of the interview
• Dealing with difficult candidates > Role play with syndicate groups

Related Courses

• absence management
• conflict management
• corporate manslaughter
• effective staff apraisals
• managing diversity at work