Effective Interviewing Techniques

Delivery method
Classroom based, maximum 5 delegates

Course description
Interviews vs conversations

• How interviews and conversations differ
• Developing an interview technique

Preparing for an interview

• Essential preparation
• What to research and how to research it

Discovering the angle

• Choosing an angle for the interview
• Establishing credibility and building rapport
• Structuring your questions
• Maintaining the angle
• Using body language

The interview arc

• What is the interview arc and how does it function?
• Staying focused during an interview

Different types of interview

• Phone, email and face to face
• Advantages and disadvantages of each
• Adapting your interview style for each medium
• Avoiding closed answers

Suitable for
A course designed for anyone who has to conduct interviews and wishes to increase their skill at gleaning information and getting exactly the right quote.

Requirements
You need no previous experience to attend this course.