Engage ESM Training courses

...speed dials, Call Park, Call Pickup, Cisco Call Back, Barge, Privacy and Cisco IP Phone Services. Describe the minimum hardware requirements necessary...

...in an intensive lab exercise to apply the concepts, recommendations and calculations to design an Enterprise Unified Communications solution with emphasis...

...the product installation and configuration procedures for deploying those solutions. Microsoft skills in Active Directory, SQL, Exchange and Windows...

...Express Features Configuration of New Cisco Unified Communications Manager Express Features Implement Media Resources Implement Cisco Unified CallConnector...

...features and voice mail integration Prerequisites Computer networking, to include LANs, WANs, and IP switching and routing Enable VLANs and DHCP Working...

...and voice security. Course Objectives Describe multisite deployment issues and solutions, and describe and configure required dial plan elements Implement...

...Experience with Windows 2003 OS (Install, configure, administration, troubleshooting) and Internet Information Server (IIS) Databases (SQL, stored procedures...

...To provide learners with skills and resources required to successfully install, troubleshoot, monitor, and maintain a comprehensive Cisco MeetingPlace...

...Given an existing voice ready customer network, the student will identify and describe the different IP-IP Gateway deployment models and explain the features...

...Describe and configure ITP Multilayer. Suitable for: Channel Partner / Reseller Customer/Employee. Channel Partner / Reseller Customer/Employee . IP Transfer Point (ITP)...

...Course outline Troubleshooting Methodology Analysing and Isolating Problems Common Unified Communications Problems Symptoms Fixing Problems Services...

...Manager version 7 and to implement the new features introduced with this new release in large, multisite Cisco Unified Communications Manager deployments...

...WebView is used to launch several different report templates, setting thresholds, performing drilldowns. This course is based on ICM Release7...

...Demonstrate an overall understanding of the Cisco ICM system and environment Describe the features, functions, and capabilities of ICM Configure a generic...

...components, and interaction of components Identify new features in IPCC 7.0 Describe IPCC deployment models and their issues Determining IPCC queuing...

...MSDE databases Who should attend Channel Partner Reseller Customer Employee Course outline Designing and Ordering I Installation and Configuration...

...How to manage CTI (Computer Telephony Integration) Data using Translation Route· Using the tools of the Administration Workstation· Configuration Manager· Script Editor...

...use Session Management · Allow for Callbacks · Allow for Callbacks while maintaining a position in the queue · Use Auto Attendant with and without ASR...

...The course includes hands-on labs to provide personal experience in configuring Cisco ACS and Cisco network devices. Course Objectives Familiarize yourself...

...Upon completing this course, the learner will be able to meet these overall objectives: Evaluate products and deployment architectures for the Cisco IPS product...