Engage ESM Training courses

...comparing Legacy and IP Telephony Technology Cisco Architecture for Voice, Video and Integrated Data Networking Terms and Concepts What's new in CUCM...

...Module 1: Unified Communications Architecture Overview given an example Unified Communications Manager solution, identify the features of Cisco Unified...

...and Windows 2003 are also recommended. Who should attend Channel Partner Resellers Employees Customers Course outlineDesign a Unity Solution Determine...

...Course outline Course Introduction Review of Cisco Unified Communications Manager Express Fundamentals Configuration of Cisco Unified Communications Manager...

...Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT1) v6.0 prepares you for installing and configuring, a Cisco Unified Communications...

...configuring, and maintaining a Cisco IP Telephony solution or who are responsible for the administration of a Cisco IP telephony solution. This course...

...administration, ODBC) - SQL Server 2000 / 2005 Web site / application development (Programming, de-bugging, testing) - HTML, JavaScript Ability to deploy...

...MGCP, and H.323 protocols and their implementation on Cisco IOS gateways Working knowledge of video basics (Suggested training - Implementing Cisco...

...Cisco IP Communications PSTN and PBX Integrations Introducing PSTN and PBX Trunks Implementing Analogue Trunks Implementing CAS Trunks Implementing...

...v2.0 teaches how to configure, maintain, monitor and troubleshoot a signaling network based on the IP Transfer Point. The course includes lab practice...

...and implementing fixes. Suitable for: Channel Partner Resellers Customers Employees. Channel Partner Resellers Customers Employees. *This course has...

...· Completion of CIPT1 v6.0 and CIPT2 v6.0 or equivalent knowledge · Working knowledge of converged voice and data networks. · Working knowledge of Cisco IOS gateways...

...with your call centre operation (ACD, Networks and any IVR implementations) Who should attend Customers Employees Channel Partners/Resellers Course outline...

...Lab Software Building an ICM Instance ICM Monitoring and Troubleshooting...

...Customers Resellers/Channel Partners Employees. This course is intended for personnel who will implement, configure and support the Cisco IPCC Product...

...and workflows Prerequisites Learner Skills and Knowledge Required: Internetworking fundamentals Basic IP telephony fundamentals Cisco Unified Communications...

...Suitable for: Customers Employees Channel Partners/Resellers. Customers Employees Channel Partners/Resellers. Course Objectives Course outline· Overview...

...suite of products. This course is intended for systems Engineers, Supervisory Users, Implementation Consultants, Application Engineers, System Engineers...

...Familiarize yourself with the various security products that require centralisation Describe the components, features, and functionality of the Cisco Access...

...and Security Intelligence Web Resources Configuring Policy Virtualization...