Full Time Return to Work Customer Service

Return to Work - Customer Service

Name Return to Work - Customer Service

Time Full-Time

Content This qualification is of benefit to anyone wishing to work on a seasonal, casual, voluntary or permanent basis in the service industry. It includes welcoming customers and overseas visitors, communicating with customers by telephone and e-mail and delivering excellent customer service. Students will work towards an NCFE Customer Service Level 2 qualification.

Assessment Internally assessed portfolio

Awarding Body NCFE

Level 2

Minimum Age 19

Further Study Return to Work Administration or Return to Work IT.

Other Information Return to Work courses are designed to fit in with family commitments. The start and end times are designed to allow parents to drop and pick up children at school. An advice and guidance session will be held prior to commencement of the course.

Code : Venue : Start Date : Day & Times : Weeks : End Date : Weekly Hours

AP080H : Telford College Of Arts & Technology : 13-09-10 : : 0 : 01-07-11 : 0.00

AP080G : Telford College Of Arts & Technology : 13-09-10 : : 0 : 01-07-11 : 0.00