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Distance and online learning Customer Management college courses
- NVQ
- Online
...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
... to create and develop effective service processes for maximizing customer satisfaction and establish excellent customer relationships... Learn about: Customer Relationship Management, Customer relationship, Customer Retention...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
... a recognized certification but also have the extensive knowledge and skills to work as an impressive customer service representative with the opportunity to move on to lucrative supervisory and management positions in future... Learn about: Excellent Customer Service, MS Excel, Ms Word...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
...This Advanced Diploma in Customer Service course will teach you everything needs to succeed in this profession. Improving your customer service skills can lead to excellent customer satisfaction, and also an enjoyable experience. In this course, learn to deal with the challenging customers... Learn about: Customer Service...
- Vocational qualification
- Distance Learning
...At the end of the course you will be able to: Understand the importance of excellent service. Define service excellence. Identify what customers want. Devise a plan for service excellence. Deliver a service excellence project. Monitor and assess the effectiveness of your project. Maintain service...
- NVQ
- Online
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
... of dealing with challenging customers and how to follow up with the customers once you have addressed their issue...
- NVQ
- Online
- Different dates available
- 12 Months
- Delivery of study materials
- Virtual classes
- Support service
- Online campus
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Care, Customer Retention, Customer Service...
- NVQ
- Distance Learning
...To gain knowledge and skills on customer service. Suitable for: Designed for staff who are responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks, call centre staff...
- NVQ
- Online
- Different dates available
- 12 Months
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Customer relationship, Customer Service Delivery, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Support service
- Virtual classes
- Delivery of study materials
- Online campus
...The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers... Learn about: Customer Service, Call Centre...
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
...Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
...Providing excellent customer service is the key to the long-term success of every business. Explore the essential elements of customer service along with the basic needs of customers by taking this Level 2 Certificate in Customer Service course. You will learn how to identify excellent customer... Learn about: MS Excel, Customer Service...
- NVQ
- Online
...Customer Service BTEC Level 3 Diploma (QCF) LocationOff Site Course Overview Apply Now 10–12 month programme. These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those... Learn about: Customer Service...
- HNC
- Online
...in Hospitality/Food related matters. This course runs over a two year period. With a vibrant, modern and innovative learning environment, the College...
- BTEC
- Online
...This course will give you the skills and knowledge necessary for managing events across a wide variety of sectors It is for those looking to work in event management or wishing to progress to a higher-level qualification... Learn about: Event Management, IT Management, Travel and Tourism...
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Made to feel essential to their business.
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Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
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- Vocational qualification
- Online
- Different dates available
- 6 Months
... customer loyalty and creating positive service experiences and teaches you everything from the fundamentals of customer service through to the more complex skills. In a world where small businesses need to do more than just sell products; they also want to build relationships. Customer service is a... Learn about: Controlling Change, Project Plan, Quality Training...
... customer loyalty and creating positive service experiences and teaches you everything from the fundamentals of customer service through to the more complex skills. In a world where small businesses need to do more than just sell products; they also want to build relationships. Customer service is a... Learn about: Controlling Change, Project Plan, Quality Training...
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Made to feel essential to their business.
← | → see all
-
Expert and benevolent experience from beginning to end. I was prescribed to Oxbridge by a companion and I would prescribe them myself to anybody and will utilize their administrations again at the following open door. Top of the line !
← | → see all
- Vocational qualification
- Online
- Different dates available
- 6 Months
...Exceptional customer service does not just happen; it must be planned for and delivered by staff at all levels, in all disciplines and in every area of the organisation working together as a team. Customer service is the provision of service to customers before, during and after a purchase... Learn about: Customer Care, Skills and Training, Customer Service Skills...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
...The Home Study Courses Include the Following 7 Units:- Unit One - What is Customer Service Excellence? The following topics are covered: Why... Learn about: Quality Systems, Financial Training, Customer Service...
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