Customer Management college courses

...Pareto's Law tells us that 80% of our business comes from 20% of our clients. The best sales people are able to identify that 20% and work with them efficiently... Learn about: Relationship Marketing, Customer Service, Customer Relationship Management... More

...start studying immediately! Integrated chat and messaging systems so that you can contact your tutor Online assignment uploads to save time in returning marks and feedback... Learn about: Customer Service, Customer Retention Strategy, Customer Care... More

...of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who... Learn about: Customer Manager, Customer Relationship Management, Service sector... More

...A member of our Recruitment Team will be able to advise you if you are suitable for this level based on your current grades and experience. What other experience will I gain?... Learn about: Customer Service... More

...to influence what happens at work are limited -who work within the rules and regulations of their organisation -who work with others to overcome problems... Learn about: Customer Service, Customer Relationship Management... More

...These follow different themes that add value to the way your staff work and to the relationship your business enjoys with your customers. Mandatory units Unit... Learn about: Customer Service... More

...Who is this suitable for? All members of staff - whatever their role - service wins the game! So be sure that the team do what they do so well the customer... Learn about: Customer Service, Key Account Management, Customer Retention... More

...such as customer service adviser and are in designated customer service departments Whose role is mainly to provide service to customers, for example... Learn about: Customer Service, Customer Relationship Management, Customer Retention... More

...Employer Benefits - Improved staff performance and motivation, improvements in the quality of service to customers, the opportunity to improve customer retention levels... Learn about: Relationship Marketing, Customer Service, Key Account Management... More

...As an apprentice you will spend all your time working for an employer and learning in the workplace. There is no need for you to attend College... Learn about: Key Account Management, Customer Relationship Management, Customer Service... More

...This short Customer Service course give you an introduction into the many varied skills required in delivering excellent customer satisfaction and... Learn about: Customer Retention, Customer Service, Relationship Marketing... More

...This Level 3 Customer Service course is the perfect qualification for anyone working in a customer service role. Course Content This course assesses the following units... Learn about: Customer Service, Quality Training, Customer satisfaction... More

...Intermediate Apprenticeship in Customer Service and can also be taken on a stand-alone basis. This qualification is designed for people looking to learn... Learn about: Customer Service, Professional development, Relationship Building... More

...job and NVQ assessment recognises an individual’s performance at work within a nationally recognised qualification. NVQs are available at three levels... Learn about: Customer database, Customer relationship, Relationship Marketing... More

...It is suitable for candidates: -who are able to suggest and help implement changes to improve customer service -who are experienced problem solvers... Learn about: Customer Service, Customer Relationship Management... More

...Administration & Office IT Description: This NVQ is aimed at organisations and individuals who want to continually improve the delivery and quality of customer service... Learn about: Customer Relationship Management, Customer Service, Relationship Marketing... More

...(Work with others to improve Customer Service). This workshop is about recognising that when you are working with your customers you are not working alone... Learn about: Customer Service, Key Account Management, Customer Relationship Management... More

...Introduction This award is suitable for employees in the retail sector. Duration 12-24 months Venue SBS Cygnet Court Fees... Learn about: Customer Retention, Customer Service, Customer Relationship Management... More

...service at the heart of everything they do. This is where you can play your part. Whether you have been in your job for some time or have only just started working... Learn about: Customer Relationship Management, Customer Retention, Key Account Management... More

...improvements for the benefit of customers and the organisation. Customer Service NVQ L3 NVQ L3 Who is the course for? This NVQ is aimed at candidates... Learn about: Customer Relationship Management, Customer Retention, Customer Service... More