General Food and Beverage Service Diploma Level 2

During this course you will study the following modules: Menu knowledge, design and resources Principles of beverage product knowledge Food and beverage service skills Handling payments and maintaining the payment point Understanding the characteristics of alcoholic and non alcoholic beverages What skills will I gain? By studying this course you will: Understand the importance of customer care in the food and beverage industry Greatly improve your confidence when dealing with the public Demonstrate your theoretical knowledge of the food and beverage industry in a real working environment Develop communication skills that transfer to all aspects of your working life Develop high level team working strategies for use in customer service environments How will I be assessed? You will be continually assessed throughout the course through observed practical assessments and end of module tests to assess your knowledge. What can I do next? The skills you will learn from this course will enable you to work in roles such as catering/restaurant manager, sommelier/wine waiter, table or counter service staff, bar staff.