Government Funded courses Norwich

...collecting presenting your evidence and candidates will also undertake IMI set online multiple-choice tests...

...enabling the organisation and individual to choose the optional units which best suit their work and job role. Although all units need to be achieved to gain the...

...their skills and knowledge by collecting evidence of their work, which is usually presented in a portfolio (though your approved centre may use an alternative method)...

...customers a positive impression of yourself and your organisation Keep the workplace clean and hygienic Keep equipment in good working order This qualification...

...Suitable for: Individuals whose role involves warehousing and distribution personnel who have some autonomy. Individuals whose role involves warehousing...

...Support individuals to make journeys Support individuals to meet their domestic and personal needs Support individuals to access and participate in recreational...

...store and supply information using paper based filing systems Enter, retrieve and print data in a database Provide authorised access to records Protect...

...Ensure your own actions reduce risks to health and safety (ENTO) Welcome visitors Handle mail Store and retrieve information Use IT to exchange information...

...travel and accommodation Deal with visitors Process customer financial transactions Operate credit control procedures Store, retrieve and archive information...

...coordinate events Word processing software (IT user) Spreadsheet software (IT user) Website software (IT user) Artwork and imaging software...

...Mandatory unit : Make selective use of IT (UV = 15) Optional units : Operate a computer (UV = 10) IT maintenance for users (UV = 5) IT troubleshooting for users...

...Individuals whose role involves carrying out a broad range of IT activities requiring a limited amount of supervision and working with some autonomy...

...involves carrying out IT duties with a considerable amount of responsibility and autonomy. A candidate must complete a minimum total of 180 Unit Values (UVs)...

...contexts that are directly relevant to employment situations. Encourage progression by assisting the development of skills and knowledge that learners...

...your own actions reduce risks to health and safety Group A (choose two units): Encourage innovation in your team Allocate and check work in your team Provide...

...Suitable for: Individuals whose role is more at a junior management level. A candidate must achieve seven units. Individuals whose role is more at a junior management level...

...leadership in your area of responsibility Ensure compliance with legal, regulatory, ethical and social requirements Promote equality of opportunity...

...promise Make customer service personal Go the extra mile in customer service Deal with customers in writing or using ICT Deal with customers face to...

...and a Technical Certificate (Certificate in Customer Service Level 3) are required to be added to this...

...skills of the candidate within their working environment. NVQ is a work-oriented qualification which can be achieved by candidates of any...