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Inhouse Personal Development Government Funded
- NVQ
- Inhouse in Gateshead
- Different dates available
- 30 Weeks
... to people, achieving specific results, managing resources and with some degree of decision making. Units: Units typically include: Managing personal... Learn about: Time management...
- NVQ
- Inhouse
- 18 Weeks
..., identification of organisational and personal objectives. Assignment and Action Plan Session Two - Training Session - Whole Group - ½ Day A1 manage your...
- BTEC
- Inhouse
- Beginner
- Different dates available
...: Principles of Business 54 Unit 5: Understand Customers and Customer Retention 65 Unit 6: Manage Personal and Professional Development 74 Unit 7: Develop... Learn about: Planning and Business...
- NVQ
- Inhouse
- 3 Months
... personal performance through delivering customer service Duration and Cost 3-6 months flexible Free - eligibility criteria apply Who is this...
- NVQ
- Inhouse
- 3 Months
... the qualification around their own personal role and developmental requirements. At the start of the programme learners can join the Institute Of Leadership...
- NVQ
- Inhouse
... standards Recognition of personal competence Nationally recognised qualifications Summary achievements for award 4 mandatory awards 4 optional units...
- Short course
- Inhouse
- Beginner
- 1 Day
... feedback as part of the learning exercise. Every participant is given a video of them presenting for their own personal review...
- NVQ
- Inhouse
...NVQ in Learning, Development & Support Services for Children, Young People and those who care for them Learning Mentoring (Level...
- Training
- Inhouse
- 1 Day
...giving individuals greater autonomy and control of their daily activities. Key Topics What is assertiveness Understanding behaviour Managing behaviour...
- Training
- Inhouse
- 1 Day
...Pre-requisite knowledge/qualification: None. Recommended follow-up courses: · Managing Difficult People · Dealing with Conflict...
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...Admin Assistant, Secretary, and Payroll. *Available as a Commercial or Fundable Qualification... Learn about: Customer Service, Customer Service Skills...
- NVQ
- Inhouse
... Theme 3 Handling Problems Theme 4 Development and Improvement Mandatory Units • Prepare yourself to deliver good customer service • Maintain a positive...
- Short course
- Inhouse
...Bespoke Leader Development Academy Delivered On Your Premises Engage your senior management team with a bespoke leadership and management development...
- NVQ
- Inhouse
...Enable the candidate to enhance their personal growth and development and so enable them to undertake their role with greater confidence in the workplace...
- Course
- Inhouse
- 1 Day
... more satisfying outcomes in their dealings with others. Outline: Introductions and Objectives Personal Behaviour Survey - Self Assessment Identifying Different...
- NVQ
- Inhouse
- 8 Months
..., Contact Centre & ITQ 6-8 months to complete Health & Social Care and Child Care Learning & Development 10-12 months to complete...
- Training
- Inhouse
- 1 Day
... 4.15pm Personal action plan 4.30pm Summary and close...
- NVQ
- Inhouse
... up to the customer service promise Make customer service personal Go the extra mile in customer service Deal with customers in writing or using ICT Deal with customers...
- NVQ
- Inhouse
...The ILM Level 2 S/NVQ in Team Leading has been specifically designed for team leaders (with some authority for managing resources) who are looking to motivate...
- Training
- Inhouse
...situation and practising the three types of behaviours When to Use Assertiveness Techniques Assertive stances Feeling positive Simple techniques for feeling...