Hotel Management 1Award

Hotel Management - Course Syllabus:

This Hotel Management - Course consists of the following two units:

Module 1 - Hospitality Industry : Overview

This module covers the following Key topics:

• What is Hospitality?
• Characteristics of the Hospitality Industry
• Scope of the Hospitality Industry
• Career Prospects in Hospitality Industry
• Classification of Accommodation Establishment
• Hotels and Their Classifications
• Types of Accommodation
• Modes of Hotel Management
• Hotel Departments
• Organisation of Hotel Departments and their Functions
• Functions of Major Hotel Departments
• Plus more

Module 2 - Various Departments of Hotel

This module covers the following to Key topics:

• Housekeeping, Engineering & Security
• Organisation of Housekeeping Department
• The Functions of the Housekeeping Department
• Management of Guest Amenities
• Importance of a Security Department
• Organisation of a Security Department
• In-House Security Departments versus Contracted
• Employee Training in Fire Safety
• Developing the Emergency Communication Plan
• Plus more