Quality Management Tools and Techniques - An Overview

London Business Training & Consulting

Course

In Hammersmith

£ 525 VAT inc.

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Description

  • Type

    Course

  • Level

    Intermediate

  • Location

    Hammersmith

  • Duration

    1 Day

https://www.lbtc.co.uk/course/quality-management-tools-and-techniques-an-overview/

Upon completion of this course, you will be able to understand:

Basic quality control tools and management tools.
Departmental purpose analysis and mistake-proofing.

Facilities

Location

Start date

Hammersmith (London)
See map
W6 0NB

Start date

On request

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Reviews

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 5 years

Subjects

  • Quality
  • Quality management
  • Quality Training
  • Proofing
  • Histograms
  • Departmental
  • Analysis
  • Determining
  • Organisations
  • Behaviour

Course programme

Tools and Techniques: An Overview
  • Selecting tools and techniques
  • Basic quality control tools – checklists, flowcharts, check sheets, tally charts and histograms, graphs, Pareto analysis, cause-and-effect diagrams, brainstorming and scatter diagrams
  • Management tools – relations diagram method, affinity diagram method, systematic diagram method, matrix diagram, matrix data-analysis method, process decision programme chart and the arrow diagram method
  • Departmental purpose analysis and mistake-proofing
Target audience
  • Chief officers, directors andheads of departments who wish to play a greater role in determining the quality policy within their organisations.
  • Senior management team members who wish to create the strategic dialogue, organisational environment, atmosphere, values and behaviour in which total quality management (TQM) can achieve its potential.
  • Those who wish to create an organisational culture in which each person in every department is fully committed to improving their own performance and is dedicated to satisfying their internal customers’ needs and future expectations.
  • Middle and first-line management who wish to play a key role in putting the principles of TQM in place at the sharp end of their organisation.
  • Industrialists
  • Management consultants

See related categories

Quality Management Tools and Techniques - An Overview

£ 525 VAT inc.

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