Human Resources Diploma Level 3

Course Description

A successful business is one that effectively and efficiently manages its resources, to provide a service or product that exceeds the expectations of its customers. Its resources are materials, equipment, facilities and human. Employees are by far the most important resource of the business. From the boardroom to the shop floor, a successful business relies on the experience, skill, expertise and ingenuity of all of its employees. Functional heads or managers are responsible for the effective day to day management and use of these human resources, but it is the Human Resources (HR) Department that is required to acquire, support, develop and dispense with these resources in accordance with business needs, in an effective and considerate manner, which satisfies the prevailing statutory requirements.

The actual structure and day to day duties performed by the HR department will depend on the size and structure of individual organisations. In large organisations there is usually a dedicated department of people performing the HR duties, whilst in other small organisations the duties might be performed by an individual working part time, who is combining these duties with a number of others. In addition, the HR duties and responsibilities themselves will vary between organisations, and for instance in some, may include the payroll function, whilst in others this function is the responsibility of the Accounts department.

In this Human Resources course we will be looking at the range of work most usually performed by the Human Resources department, and in particular the knowledge and skills that you will require as Human Resource Personnel, working under whatever circumstances, to fulfil this demanding yet rewarding role.

The Human Resources course consists of six modules, each of which relate to a particular aspect that is important and relevant to the work of the HR Personnel. The modules are as follows: Recruitment, Selection and Induction of Staff Producing and Maintaining Personnel Records Staff Management and Relations Staff Support and Development Disciplinaries, Grievances and Disputes Staff Terminations. You must complete all of these modules.