Impact Factory courses

...with flair and presence Using support materials effectively Making presentations engaging Building confidence Handling situations when feeling wrong-footed... Learn about: Public Speaking, Confidence Training, Communication Training...

...Finesse your connection with all types of audience and refresh your skills to make your presentations memorable and inspiring. This course is designed... Learn about: Business Presentation, Executive Presentation, Sales Presentation...

...Improving Ability to Plan and Prioritise Work Recognising the Importance of Setting Clear Goals Minimising Wasted Time and Distractions in the Workplace... Learn about: Communication Skills, Presentation Skills, Time management...

...how to easily join and leave groups and how you can use your individual style to communicate with people. We won't make you ""schmooze"" and we won't make you predatory... Learn about: Personal Effectiveness, Body Language, Corporate Communications...

...your workplace Getting buy-in; dealing with resistance Avoiding the 'tyranny of positivity' Managing your organisation through difficult changes Becoming... Learn about: Change Management, Crisis Management, Strategic Planning...

...Complaints Making the Customer’s Point of View Work for you Caring for Yourself as well as your Customers Anyone who has contact with clients in any way... Learn about: Conflict Management, Communication Skills, Effective Communication...

...offer and create a platform for long standing business relationships. Suitable for: This Sales Presentation Course is designed for sales professionals... Learn about: Sales Training, Confidence Training, Corporate Communications...

...their communication skills in a professional environment! Become a better communicator and register in emagister's website to get more details about this interactive course!... Learn about: Body Language, Effective Communication, Communication Skills...

...We then consider what it might be like for those who are being managed when a new line manager is appointed - again based on delegates own experience... Learn about: Effective Communication, Communication Training, Performance Management...

...motivate and inform everyone associated with your business. Communication can be a complex business. For most people, this is especially true when it comes... Learn about: Report Writing, Writing Skills, Communication Journalism...

...Delivering bad news. Feeding the solution not the problem. Choosing appropriate conflict. Creating win-win: achieving resolution. Getting to the core of the problem... Learn about: Difficult People, Managing Conflict, Effective Communication...

...Negotiation Skills Course highlights the skills and qualities you already use, introduces some new ones and hones them all for more effective use in... Learn about: Influencing Skills, Strategic Planning, Effective Communication...

...people in your project Defining exciting project outcomes Generating ideas Motivating the project management team Communication as a project management... Learn about: Project Methodology, Project Manager, IT Project Management...

...may easily turn their hand to stories and anecdotes. Our Public Speaking Training Programmes are always tailored to the specific group or person attending... Learn about: Business Presentation, Public Speaking, Effective Communication...

...skills Motivating and guiding Giving effective feedback Dealing with confidence issues Assisting with professional and personal development The difference between doing... Learn about: Effective Communication, Listening Skills, Coaching Skills...

...Every course is finely tailored to reflect the needs and challenges of the delegates on the day. Looking at the Line Management Role Getting from Managed... Learn about: Communication Skills, Strategic thinking, Line Management...

...practical, doable things that will work for you. Click here for 1 Day Course assertiveness course - CPD Accredited We spend a considerable amount of... Learn about: Persuasion Skills, Negotiation Skills, Confidence Training...

...Help Desks, Customer Complaints Departments. Impact Factory provides just about any kind of customer service training you might need, working in Small groups... Learn about: Influencing Skills, Customer Retention, Ms Office...

...of Champions Understanding Group Dynamics Giving Positive Feedback Making "Weaknesses" Work for You Leaders, managers and supervisors Sales team Anyone... Learn about: Assertive Behaviour, Persuasion Skills, Assertiveness Training...

...the way the way phones are answered, answering within three rings, the standard greeting… that sort of thing. In this section of the day we'll look... Learn about: Telephone Skills, Confidence Training, Assertive Behaviour...