Impact Factory courses

...a great public speaker. In no time you will learn all the hints and tips to give an effective presentation and learn a range of techniques to handle nerves... Learn about: Confidence Training, Presentation Skills, Sales Presentation...

...Presenting Unfamiliar Material with Confidence Managing Challenging Questions with Ease Defusing Heated Scenarios Experienced Presenters Business Leaders... Learn about: Visual Aids, Communication Skills, Sales Presentation...

...deadline Fresh graduates joining the workplace This one day Time Management Course will give you the insight you need to efficiently and effectively manage... Learn about: Confidence Training, Presentation techniques, Presentation Skills...

...Networking Course aims to demystify the ""art of networking"" - after all, networking is just another way of interacting with people - but somehow... Learn about: Corporate Communications, Effective Communication, Negotiation Skills...

...More Creative with Change Solutions Gaining Increased Confidence and Motivation Anyone facing change Leaders and managers who drive it Anyone involved in change... Learn about: Organisational Change, Change Management, Strategic Planning...

...delivering the last word in exceptional customer service... Learn about: Customer Service, Assertiveness Training, Conflict Management...

...those that meet in one to one, small or larger meeting situations or even pitches - formal or informal. This sales presentation course will let you... Learn about: Assertiveness Training, Sales Training, Corporate Communications...

...This intensive two-day course added by Emagister, will allow you to discover the art of Effective Communication! In no time, you will understand how... Learn about: Communication Training, Team Training, Listening Skills...

...then highlight three qualities they already have and acknowledge their best quality to the room. All the things they didn't tell you... Here we take... Learn about: Team Training, Communication Training, Effective Communication...

...can communication be more messy or confused. Whether you have to write them or read them - most people would prefer not to. We help demystify the whole... Learn about: Corporate Communications, Public Speaking, Communication Training...

...It is suitable for anyone involved in conflict situations domestically or in the workplace. It helps you understand that solution lies with... Learn about: Effective Communication, Managing Conflict, Communication Skills...

...Negotiation Skills Course highlights the skills and qualities you already use, introduces some new ones and hones them all for more effective use in... Learn about: Persuasion Skills, Strategic Planning, Communication Skills...

...management course focuses on people skills rather than a methodology such as PRINCE. It's an opportunity for you to look at the way you handle and manage... Learn about: Project Manager, IT Project Management, Project Methodology...

...Confidence is a key factor in developing as a public speaker. Therefore all our public speaking programmes concentrate on what already works for a delegate... Learn about: Public Speaking, Communication Training, Effective Communication...

...Tools that You can Put into Practise Immediately Listening and Responding skills Motivating and Guiding Giving Effective Feedback Dealing with Confidence... Learn about: Effective Communication, Listening Skills, Personnel Management...

...It's specifically designed to help you understand and engage with what a line manager is supposed to do. We'll demonstrate and help you practice tools and techniques... Learn about: Line Management, Team Building, Effective Communication...

..."This two-day Assertiveness Training course covers all the material from the one-day course, plus it gives more time to practise, practise, practise new behaviours... Learn about: Delegating Skills, Assertiveness Training, Negotiation Skills...

...Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres, Help Desks, Customer Complaints Departments... Learn about: Customer Relationship Management, Office IT, Confidence Training...

...to stay in charge Knowing what to give away Creating a circle of champions Understanding group dynamics Giving positive feedback Making ""weaknesses""... Learn about: Negotiation Skills, Conflict Management, Assertiveness Training...

...the public 'face' of your company. Here, we'll look at a couple of tools to defuse an angry caller. Restarting Afresh It would be nice if you could... Learn about: Telephone Skills, Assertive Behaviour, Corporate Communications...