Business inhouse

...Suitable for: Customer service/call centre staff and those dealing with telephone enquiries who need to alert colleagues of potential fraudulent transactions...

...to operators who are experienced but have received no previous formal training. At the course end successful delegates should be able to operate their...

...presentation will fail to communicate essential information, and cause confusion and mistakes. This practical course will help people develop their writing skills...

...Any staff who wishes to enhance their knowledge/understanding on how to approach an interview., Staff whose promotional prospects are imminent. Those staff...

...investigation of possible offences under the new Act. All personnel engaged in the investigation of possible offences under the new Act. To provide Delegates...

...to delegates with less than 6 months or no previous operating experience on rider type lift trucks. At the course end successful delegates should be...

...The practical use of time planning systems is also examined. The course is highly participative, relates techniques to individual work methods...

...TBS/51 Objectives: Be able to introduce the principles of project management and use the tools and methods available. Use all the elemants that are contained within a project...

...Front line staff responsible for reducing fraud and RA loss. Front line staff responsible for reducing fraud and RA loss. Provide an opportunity to examine...

...from time to time as an ancillary part of their employment. It is not intended as a course of basic training for operators who are required to operate...

...personnel to set up a process to develop a new product or service. It is suitable for anyone involved in managing, planning, designing, or implementing...

...To help managers adopt a. Suitable for: General Managers., Line Managers, The course is applicable to Managers in all sections of industry who have...

...(or felt) these sentiments? Interview rooms are strange places, they make the real seem unreal; they scare almost everyone. We explore essential candidate...

...or supervision of lift truck operators. Course Summary Learn how to manage and supervise forklift operators safely and effectively. On completion of...

...by establishing potential product failures, minimising design deficiencies, and improving product verification. FMEA is a mandatory requirement for...

...TBS/71 Objectives: To enable course delegates to meet the Health and Safety (First - Aid) Regulations 1981 and lead to the award of a Certificate in First...

...but many organisations and individuals are risk averse. This session explores why this occurs and the issues it raises for employees and management...

...standard lift height and high lift. To provide specific job training in both related job safety knowledge and practical skill applications for these types of machines...

...based techniques and simple matrices to capture and analyse information, QFD enables a common understanding of the key success factors for any new product...

...practical tips on managing absence and offers delegates the opportunity to enhance their management skills. Course Overview Absence of employees can...