Sales Skills inhouse

...anyone at any level whose job involves customer contact. Course Objective: everyone within an organisation has the ability to make a positive impact on customer relations...

...Displacement Selling explores other reasons and approaches to increase market share or penetrate a new market. Participants are asked to bring problem accounts with...

...· High quality training by experienced customer care professional · Practical exercises to support the learning process · Training can be geared to your...

...of approximately 4 weeks field implementation between the two days. Program Course objectives/ content/key benefits: On completion, delegates will be able...

...by people in front-line customer service roles. ICS First Impressions will help you to think about the customer service you provide and to learn how...

...It goes beyond the need to inspire staff to delight the customer - it produces sustainable outcomes to improve business performance as a result of better customer...

...it’s about elegantly influencing the other party to positively take on a new perspective, and then feel good about the outcome. Negotiators will understand...

...to give more experienced sales people the additional information and skills they require to be successful at this level. Program Course objectives/content/key benefits...

...pleasant and memorable handover, helping create ‘ambassadors’ for your organisation - building your reputation even in turbulent times. Course Style This...

...of the modern sales executive and manager but few have ever received any formal training on how to carry out the process. This programme aims to provide...

...Any organisation that realises the importance of customer contact and is seeking to perform more professionally to achieve outstanding success. · People...

...write proposals that are going to be read by the reader, understood by the reader and help ensure that you gain the business arguement. The course is 'Instructor...

...destabilised the way you work together. Customer RE-focus is designed to help create a common company-wide focus on the customer. It is an ideal platform...

...care or support setting Managers and front line staff working with vulnerable adults or young peoplein any care or support setting Staff working in support...

...not only to present and preserve an excellent reputation, but to shine and go that extra mile. Day by day, your customer-facing employees are deciding your future...

...acquire new customers than to retain existing ones. Who is this vocational qualification for? Employees, self-employed and volunteers. Anybody with a customer-facing...

...of new homes and the products within them. The course is designed as an introduction for sales advisors, estate agents or anyone else wishing to know...

...merchandising; selling goods and customer service. The candidate will need to show that they can take responsibility for their own work and collaborate...

...not only to present and preserve an excellent reputation, but to shine and go that extra mile. Day by day, your customer-facing employees are deciding your future...

...for providing quality customer service to both your internal and external customers. It covers a wide range of customer service activities in different situations...