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Customer Service Skills NVQs
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...provide reception services and produce documents in a business environment. Target: Any individual that works in an administrative role... Learn about: Customer Service, Customer Service Skills...
Similar training in other typologies
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...14:00 - 15:15 Practical Exercise - Using Creative Techniques (The participants apply the creative techniques learned in a simulated facilitated event based... Learn about: Customer Relationship Management, Sales Techniques, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...Understand how to set realistic and measurable customer support goals This course is ideal for entry-level learners who want to broaden their knowledge... Learn about: Ms Word, Customer Service, Service Management...
- Course
- Online
- Beginner
- Different dates available
...Explore the true value and impact of listening to customers Discuss how to professionally handling complaints from a business perspective Explore the relationship... Learn about: Customer Service Skills, Customer Manager, Customer Retention...
- Course
- Online
- Different dates available
...understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements... Learn about: Customer Service, Customer Service Skills...
- Short course
- Online
- Beginner
- Different dates available
...all fully insured as a result of gaining the fully accredited and insurable diploma from our training academy 1. Introduction to the telephone psychic... Learn about: Social Media, Social Networking, Counselling Psychology...
- Course
- Online
- Intermediate
- Different dates available
...Extended Diploma in Customer Service is CPD Qualification Standards & IAO accredited. This makes it perfect for anyone trying to learn potential professional skills... Learn about: Telephone Etiquette, Customer Service Skills, Eliminate Phone Distractions...
- Course
- Online
- Intermediate
- Different dates available
...Interface Module Four – Your First Document Module Five – Basic Editing Tasks Module Six – Basic Formatting Tasks Module Seven – Formatting Paragraphs... Learn about: Effective Management, Customer Service, Customer Service Skills...
- Course
- Online
- Different dates available
...employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative... Learn about: Ms Office, Stress Management, Communication Training...
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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- Course
- Online
- Intermediate
- Different dates available
...Cells & Tissue Physiology of Pulmonary Ventilation 3 Nutrition Vitamins & Minerals Diet & Food Processing 4 Risk Management Developing and Managing... Learn about: Customer Service, Health Management, Pharmacy Assistant...
...Cells & Tissue Physiology of Pulmonary Ventilation 3 Nutrition Vitamins & Minerals Diet & Food Processing 4 Risk Management Developing and Managing... Learn about: Customer Service, Health Management, Pharmacy Assistant...
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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I have done lots of courses with this training provider and once again she has never fails to disappoint me with her knowledge, experience and most of all her warm friendly self. This course was fantastic and I have learnt so much about the body whilst doing this course. I really would recommend anyone to this lady who will go above and beyond to ensure that you are competent and confident enough to perform the subject you wish to learn.
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I found this course very interesting, and I learnt so much on the course the tutor was very good she gave me 121 training and booked in 3 clients and I carried out a full treatment with professional consultation.
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Great course, the content was very useful for me. I highly recommend it!
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- Course
- Inhouse
- Different dates available
- 2 Days
...Would you like to become a Massage Therapist? Emagister just added the perfect programme for you! With this Massage Cupping Therapy course, you will develop... Learn about: Beauty Tools, Customer satisfaction, Health & Beauty...
...Would you like to become a Massage Therapist? Emagister just added the perfect programme for you! With this Massage Cupping Therapy course, you will develop... Learn about: Beauty Tools, Customer satisfaction, Health & Beauty...
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I have done lots of courses with this training provider and once again she has never fails to disappoint me with her knowledge, experience and most of all her warm friendly self. This course was fantastic and I have learnt so much about the body whilst doing this course. I really would recommend anyone to this lady who will go above and beyond to ensure that you are competent and confident enough to perform the subject you wish to learn.
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I found this course very interesting, and I learnt so much on the course the tutor was very good she gave me 121 training and booked in 3 clients and I carried out a full treatment with professional consultation.
← | → see all
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Great course, the content was very useful for me. I highly recommend it!
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- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...buy How and when to use over 20 closing strategies The ability to handle difficult objections Improving Qualification The importance of effective... Learn about: Customer Retention Strategy, Customer relationship, Customer satisfaction...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required by employers, thus proving competency... Learn about: Customer Care, Customer Service, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
...material are all included in the course fee. Course Syllabus This course consists of the following units: Unit 1 – Verbal Communication Techniques... Learn about: Customer care operatives, Customer Service, Sales Promotion...
- Short course
- Liverpoolandanother venue.
- Liverpool
- Beginner
- Different dates available
...The SIA have announced the mandatory Door Supervision top up training, the qualification needed to renew your Door Supervisors badge from the 5th February... Learn about: Security Awareness, Training coordination, Security Officer...
- Course
- Worcester
...The Certificate in Beauty Therapy, Level 1, will equip you with the skills and knowledge required to provide basic facial skincare and make-up treatments for clients... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Beginner
- Different dates available
...13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for... Learn about: Customer Service Skills, Speaking Like a Star, Wrapping Up...
- NVQ
- Broadstairs
- Different dates available
...and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Customer Service Skills, Customer Care, Call Centre...
- Course
- Online
- Different dates available
...Wrapping Up Words from the Wise Customer Relationship Management Customer Relationship Management What CRM Is and Who It Serves Checklist for Success Requirement... Learn about: Customer relationship, Service Operations, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
...6 Computer Applications Word Processing Software Office Computer Systems 7 Writing Correspondence Letter Structure Formats Editing & Proofreading 8 Confidentiality... Learn about: Occupational Safety, Monitoring Tools, Medical Secretary...