Interpersonal and communication skills

Intuition Computer Training

Course

In London

£ 790 + VAT

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Description

  • Type

    Course

  • Location

    London

  • Duration

    2 Days

this course is designed to enable you to identify and practice key interpersonal skills and relate to people from a variety of backgrounds and at all levels within an organisation. Suitable for: managers with a widespan of control and who communicatewith numerous individuals on a regular basis.

Facilities

Location

Start date

London
See map
210 Borough High St, SE1 1JX

Start date

On request

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Course programme

course description
this course is designed to enable you to identify and practice key interpersonal skills and relate to people from a variety of backgrounds and at all levels within an organisation.

target audience
managers with a widespan of control and who communicatewith numerous individuals on a regular basis.

at course completion
after completing this course, participants willbe able to:
  1. increase your knowledge of listening, questioning and giving feedback
  2. learn about supporting behaviour and self disclosure
  3. identify your key strengths and areas for improvement in putting interpersonal skills into practice
  4. gain a strong understanding in recognising different behaviour options
  5. assess the impact your skills have on others
prerequisites
none.
course size:
minimum 4 delegates.
topics

  • behaviour options- assertive, aggressive, passive, manipulative
  • listeningand supportive behaviour
  • questioningskills
  • self disclosure and feedback
  • styles ofinfluencing andpersuasion
  • consensusdecisionmaking
  • handling conflict.

See related categories

Interpersonal and communication skills

£ 790 + VAT

The best HR Management courses

See all

See all