Interpersonal Skills courses

...in human understanding and continues to develop and grow as a field of knowledge. Come and find out for yourself... This highly practical course gives...

...working in a modern commercial or public-sector environment Emotional Intelligence Change is no longer something that organisations can schedule in a change management programme...

...is a light-hearted, but high-impact way of showing them the importance of teamwork. Its engaging, humorous, and realistic format examines the examples...

...of conflict Have acquired active listening skills and calming techniques to defuse difficult situations Be able to effectively deal with complaints...

...Suitable for: Anyone who needs to communicate effectively with others. i.e. most of us! Anyone who needs to communicate effectively with others...

...to enhance their professional career. Sign up for more information! What will I learn? The programme follows two pathways of learning, covering both vocational... Learn about: Skills and Training...

...Businesses that use this model are more responsive to change and perform better than traditional hierarchies. Through a combination of drama and documentary...

...charming backbiters, the whole range of difficult behaviours will be explored. Different Types Of Difficult People - And Why They Behave As They Do Delegates...

...Overview: - Self-analysis: your E.I. profile - What is emotional intelligence? - The emotionally intelligent leader - 5 steps to develop emotional intelligence...

...to enhance their professional career. Sign up for more information! What will I learn? The programme follows two pathways of learning, covering both vocational... Learn about: Skills and Training...

...more effectively at work. It clearly demonstrates the need for a strong team with common purpose if the enterprise is to succeed. The programme conveys simple...

...which are less helpful and which may cause confusion. - use strategies/tactics that help to minimise lipreading difficulties. - update and share information...

...Overview: - What is creativity? - The 2 types of thinking - Creativity killers - Techniques for generating new ideas - Skills practice For more information...

...every interaction involves communication of some kind. Interpersonal skills, body language and awareness will influence your ability to effectively communicate...

...In this moving training programme Ben Zander, with his partner Rosamund, delivers a revolutionary approach for breaking these barriers. Together...

...How many meetings have you gone to where you have come away feeling that nothing was achieved or that you didn't feel as though you were able to get your point across?...

...bite sized training course. Overview: - Whole brain thinking - What is mind mapping? - How to create a mind map - Identifying the uses of a mind...

...to effective communication *Examining the different types of behaviour and the effect of your behaviour on others *Matching words with behaviour and positive use of body language...

...Employees from hell! Interviewers from hell! Public service from hell! Salespeople from hell! Teams from hell! Programme includes: Howlers series...

...to suit you for 3 to 3.5 days a week Experience new skills in areas you would like to try Employable Skills FUNCTIONAL SKILLS : English, Maths and...