London Business Training & Consulting

Interpersonal Skills Development

London Business Training & Consulting
In Hammersmith
  • London Business Training & Consulting

£2,095
+ VAT
PREMIUM COURSE
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Important information

Typology Short course
Location Hammersmith
Duration 4 Days
Start 22/07/2019
other dates
  • Short course
  • Hammersmith
  • Duration:
    4 Days
  • Start:
    22/07/2019
    other dates
Description

Are you interested in increasing your knowledge about interpersonal skills? If your answer is “yes” then you should join this Interpersonal Skills Development Course, by London Business Training & Consulting, that Emagister.co.uk has added to its catalogue.

This training is suitable for heads of organisations, chief officers, chairpersons, board members and directors; Heads of departments; managers and executives; those who wish to develop their interpersonal skills; those who wish to develop themselves as more competent and effective managers.

Upon completion of this course, you will be able to build supportive relationships even when delivering negative feedback; avoid defensiveness and disconfirmation in interpersonal communication; improve relationships by using personal management interviews; use influence appropriately to accomplish exceptional work; foster a motivating work environment; resolve interpersonal confrontations through collaboration; among other things.

So, if you want more information about this programme contact London Business Training & Consulting through Emagister.co.uk without hesitation. You won’t regret it!

Facilities (1)
Where and when
Starts Location
22 Jul 2019
18 Nov 2019
Hammersmith
W6 0NB, London, England
See map
Starts 22 Jul 2019
18 Nov 2019
Location
Hammersmith
W6 0NB, London, England
See map

To take into account

· What are the objectives of this course?

Upon completion of this course, you will be able to: Build supportive relationships even when delivering negative feedback. Avoid defensiveness and disconfirmation in interpersonal communication. Improve the ability to apply principles of supportive communication. Improve relationships by using personal management interviews. Enhance personal and positional and power. Use influence appropriately to accomplish exceptional work. Neutralise inappropriate influence attempts. Diagnose work performance problems. Enhance the work-related abilities of others. Foster a motivating work environment. Diagnose the focus and source of conflicts. Utilise appropriate conflict management strategies. Resolve interpersonal confrontations through collaboration.

· Who is it intended for?

This interpersonal skills training is suitable for: Heads of organisations, chief officers, chairpersons, board members and directors; Heads of departments; managers and executives; those who wish to develop their interpersonal skills; those who wish to develop themselves as more competent and effective managers.

· Qualification

Certificate.

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Achievements for this centre

2018

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The average rating is higher than 3.7

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What you'll learn on the course

Conflict
Conflict Management
Management
Relationship Building
Consulting
Communication Training
Interpersonal Communication
Skills Communication
Effective Communication
Skills and Training
Skills development
Personal Management

Course programme

Building Relationships by Communicating Supportively
  • Building positive interpersonal relationships
  • The importance of effective communication
  • What is supportive communication?
  • Principles of supportive communication
  • The personal management interview
Gaining Power and Influence
  • Building a strong power base and using influence wisely
  • Is power a four-letter word?
  • Abuse of power
  • Influence strategies: the three Rs
  • The pros and cons of each strategy
  • Acting assertively: neutralising influence attempts
Motivating Others
  • Increasing motivation and performance
  • Diagnosing work performance problems
  • Enhancing individuals’ abilities
  • Fostering a motivating work environment
  • Elements of an effective motivation programme
Managing Conflict
  • Interpersonal conflict management
  • Diagnosing the types of interpersonal conflict
  • Selecting the appropriate conflict management approach
  • Resolving interpersonal confrontations