Interpersonal Skills Development

London Business Training & Consulting

Course

In Hammersmith

£ 2,095 VAT inc.

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Description

  • Type

    Course

  • Level

    Intermediate

  • Location

    Hammersmith

  • Duration

    4 Days

Upon completion of interpersonal skills training program, you will be able to:

Build supportive relationships even when delivering negative feedback.
Avoid defensiveness and disconfirmation in interpersonal communication.
Improve the ability to apply principles of supportive communication.
Improve relationships by using personal management interviews.
Enhance personal and positional and power.
Use influence appropriately to accomplish exceptional work.
Neutralise inappropriate influence attempts.
Diagnose work performance problems.
Enhance the work-related abilities of others.
Foster a motivating work environment.
Diagnose the focus and source of conflicts.
Utilise appropriate conflict management strategies.
Resolve interpersonal confrontations through collaboration.

Facilities

Location

Start date

Hammersmith (London)
See map
W6 0NB

Start date

On request

About this course

This interpersonal skills training course is suitable for:

Heads of organisations, chief officers, chairpersons, board members and directors.
Heads of departments.
Managers and executives.
Those who wish to develop their interpersonal skills.
Those who wish to develop themselves as more competent and effective managers.

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Reviews

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 5 years

Subjects

  • Conflict
  • Conflict Management
  • Management
  • Relationship Building
  • Consulting
  • Communication Training
  • Interpersonal Communication
  • Skills Communication
  • Effective Communication
  • Skills and Training
  • Skills development
  • Personal Management

Course programme

The Information Technology Management course agenda is as follows:

Building Relationships by Communicating Supportively
  • Building positive interpersonal relationships
  • The importance of effective communication
  • What is supportive communication?
  • Principles of supportive communication
  • The personal management interview
Gaining Power and Influence
  • Building a strong power base and using influence wisely
  • Is power a four-letter word?
  • Abuse of power
  • Influence strategies: the three Rs
  • The pros and cons of each strategy
  • Acting assertively: neutralising influence attempts
Motivating Others
  • Increasing motivation and performance
  • Diagnosing work performance problems
  • Enhancing individuals’ abilities
  • Fostering a motivating work environment
  • Elements of an effective motivation programme
Managing Conflict
  • Interpersonal conflict management
  • Diagnosing the types of interpersonal conflict
  • Selecting the appropriate conflict management approach
  • Resolving interpersonal confrontations

See related categories

Interpersonal Skills Development

£ 2,095 VAT inc.

The best Other Interpersonal Skills courses

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