Interviewing And Selection

Course suitable for:
This programme is for you if you want to learn how to prepare for, structure, and conduct successful interviews. It combines the implementation of a recruitment strategy and process, which you are then able to practise, in a safe environment. You will be introduced to a variety of methods including group discussion, self-diagnostic questionnaire, syndicate work, practical demonstrations and 'skill practice' in small groups. You will also be encouraged to draw upon and share your own work experiences, and to assimilate how the models might work for you in practice.
Course objectives:
On completion of this programme you will be able to :
-Understand the objectives of a recruitment interview
-Appreciate the consequences of making a bad recruitment
-Understand discrimination legislation and its impact on the recruitment process
-Define a strategy to get the right fit
-Know the essential steps in preparation
-Identify the key elements of a successful recruitment interview
-Appreciate the factors to be considered when screening application forms
Course content:
Recruitment and interview process
-Defining the process
-Reviewing the current methods
-Why things go wrong
-Consequences of making a bad decision
-Identifying roles and responsibilities
-Development of an interview plan
Getting the right candidate
-Clarifying your requirements
-Analysing candidate data
-Job descriptions and specifications
Competency/behavioural interviewing
-What is it?
-Techniques for validating information from the candidate
The interview setting
-Interviewing structure
-First impressions
-Setting the right environment
-Style of interview - one-to-one/panelEffective communication
-Overcoming barriers to communication
-Building rapport
-Positive body language
Questioning techniques and effective listening
-Open and closed questions
-Probing questions - seeking evidence
-Note taking - recording information
Employment legislation and equal opportunities
-Current legislation on selection
-Lawful and unlawful
-Subconscious decisions and discrimination
Post interview process
-Review candidate against competencies/behaviours
-Selection of the right candidate reviewing performance, strengths, weaknesses
Review of Programme
Other Recommended Programmes
-Effective Communication
-Appraisal Techniques