Interviewing Techniques

Effective interviewing is key to an organisation’s success, whether it be conducting an informal review, an appraisal or recruitment interview, it is important to get it right. This course will provide the opportunity for delegates to practice the skills of researching, preparing and conducting effective interviews.

Course Outline

What is an interview

• Planning and preparing
• Listening and observing
• Questioning and probing
• Assessment and decision making

Selection Interview

• Selecting and implementing a process
• Assessing curriculum vitae
• Arranging interviews
• Evaluating candidates
• Great all purpose interview questions
• Controlling an interview

Using tests

• Analysing an interview
• Making a shortlist
• Second interviews
• Making an offer
• Unsuccessful applicants

Communication

• Establishing rapport
• Gestures and facial expressions
• Posture and movement