Interviewing Skills

Course review:

At the end of the two days participants will: · Be able to effectively plan interviews so that evidence is collected in order to match candidates with specifications· Be able to effectively conduct interviews using the skills to acquire the information and evidence of competencies required· Understand how to encourage quiet interviewees to talk through effective encouragement and questioning· Understand how to control highly talkative interviewees to ensure they reply to the question as intended· Be able to evaluate the information gleaned from the interview in order to make a selection decision· Understand the implications of the employment law relevant to the selection process

Course content will include:

• Drawing up the selection criteria
• Types of Selection Interview and the different roles within each
• The skills required in interviewing: listening, questioning, body language
• Types of questioning and their purpose
• Planning the Interview
• Managing the Interview
• Effective note taking during Interviews
• Evaluating candidates and making selection decisions
• The essential relevant employment law

The two days will be a combination of:

• Lecturer input – but very participative and interactive for the participants
• Practical exercises
• Role Play
• Video recording of practice interviews may be used.