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IT Management courses Scotland
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Care, Customer Service, Customer Relationship Management...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...12.45 - 13.45 Lunch Break 13.45 - 14.45 The Appraisal Interview (Relationship achieving, interpersonal skills, problem issues, conversation skills... Learn about: Sales Techniques, Marketing Tools, Marketing Processes...
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
...& Improving Qualification (Much improved qualification. Delegates will be encouraged to take the first conversation much further and encourage more meetings... Learn about: Telephone answering, Customer Relationship Management, Selling skills...
- HNC
- Cumbernauld
- 1 Year
..., sports or entertainment. Further Study: HND Events Management Career Opportunities: The events industry provides a wide range of opportunities...
- HND
- Glasgow
- Different dates available
- 2 Years
...A major proportion of study is devoted to developing business skills whilst practical elements include stud management and developing supervisory and organisational skills. There's never been a better time to study and work in this field, as the equine industry is growing year on year. This...
- Master
- Dundee
- September
- 36 Months
..., organisational learning and communities of practice. Participants will explore and critically appraise the significance of leadership, its relation to management... Learn about: Management strategies, Early Education, Management Accounting...
- HND
- Glasgow
- 2 Years
...The aim of this course is to provide a qualification relevant to the modern tourism marketplace while providing appropriate vocational skills for entry into supervisory and management positions in a wide range of tourism and travel organisations. OTHER INFORMATION. Learners...
- HNC
- Cumbernauld
- 1 Year
...calculations and practical techniques, practice experience (2 days per week). For the 18 week course, students will be in college 2 days per week and...
- Training
- Glasgowand8 other venues
- Birmingham, Bristol, Croydon, Leeds, Manchester, Newcastle Upon Tyne, London, Wokingham
- 2 Days
... and pipeline management Be able to create letters, letter templates and understand how to use mail merge Understand how to use email integration Overview...
- Master
- Dundee
- Different dates available
- 24 Months
... - Management of Dental Caries and the Vital Pulp DS51012 - Foundation of endodontics DS51013 - Nonsurgical endodontic treatment DS52002 - Applied Dental... Learn about: Specialist Practice, F Dental Caries, Endodontic Practice...
- Vocational qualification
- Glasgow
- 1 Year
...achievement or work experience. THis award is recognised by employers and other educational institutions. Business: NC Course Description This is a national...
- HNC
- Glasgow
- 1 Year
...2011 PROGRESSION Successful learners may progress onto the HND Tourism course at the college or employment within the tourism industry. SCQF PROGRESSION...
- Course
- Blended in Glasgowand5 other venues
- Newcastle Upon Tyne, Coventry, Liverpool, Sunbury On Thames, Keighley/Bradford/Leeds
- 1 Day
...Declined holidays, bullying and lack of motivation are just a few reasons. Many organisations deal with sickness after it happens using return to...
- Course
- Edinburghand6 other venues
- Birmingham, London, Hale, Belfast City, Newcastle-Upon-Tyne, Cardiff
- 3 Days
...PRINCE2 (PRojects IN Controlled Environments) is a process-based method for effective project management. Suitable for: There are two PRINCE2 qualification levels: PRINCE2 Foundation and PRINCE2 Practitioner. PRINCE2 Foundation level is for those with a requirement to learn the basics...
- Course
- Edinburgh
- 2 Days
...to use assertive skills in the discipline interview. Content: Review of procedure, case studies, role play using actors for discipline interviews...
- Course
- Glasgow
- 1 Year
...This one year course aims to provide a first qualification relevant to the needs of the Tourism industry. Areas covered include customer service...
- Short course
- Aberdeen
... rating and recording Confidently apply appraisal skills in accordance with your company's management system...
- Course
- Edinburghand6 other venues
- Birmingham, London, Hale, Belfast City, Newcastle-Upon-Tyne, Cardiff
- 3 Days
...PRINCE2 (PRojects IN Controlled Environments) is a process-based method for effective project management. Suitable for: There are two PRINCE2 qualification levels: PRINCE2 Foundation and PRINCE2 Practitioner. PRINCE2 Foundation level is for those with a requirement to learn the basics...
- Short course
- Edinburgh
- 1 Day
...Content: Legislation, policy, return to work interviews, counselling, short and long term absence, looking after self and other...
- Course
- Edinburghand6 other venues
- Birmingham, London, Hale, Belfast City, Newcastle-Upon-Tyne, Cardiff
- 3 Days
...Suitable for: Individuals interested in gaining a fundamental understanding of project, programme and portfolio management. Managers who need a structure for working alongside corporate organisational investments (projects and programmes). Team members employed within or alongside a project support...
- Short course
- Aberdeen
...This course is designed specifically for the Housekeeping Team and gives participants the opportunity to develop their skills, knowledge and network...
- Course
- Edinburghand6 other venues
- Birmingham, London, Hale, Belfast City, Newcastle-Upon-Tyne, Cardiff
- 2 Days
...The Office of Government Commerce has developed a best practice guide on Programme Management called Managing Successful Programmes (MSP®). The guide...
- Vocational qualification
- Aberdeen
...Deal with customers in writing or using ICT 2CS208: Deal with customers face to face 2CS209: Deal with customers by telephone 2CS210: Deliver reliable customer service 2CS211...