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IT Management courses Scotland
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...way The ability to negotiate at all levels To understand the importance of excellent customer care in a sales environment How to say 'No' and retain Customer... Learn about: Customer Service, Customer relationship, Customer Manager...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer relationship, Customer Service, Customer satisfaction...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...10.45 - 11.45 The Process (The appraisal cycle, the timetable, the pre-appraisal meeting, attitudes, what can and cannot be achieved in an appraisal)... Learn about: Appraisee Preparation, Marketing Processes, Marketing Tools...
- Short course
- Aberdeen
...and equipment and the work can be Physically demanding. Housekeeping Staff can be involved with customers who have not left their room for the...
- HNC
- Cumbernauld
- 1 Year
..., sports or entertainment. Further Study: HND Events Management Career Opportunities: The events industry provides a wide range of opportunities...
- HND
- Glasgow
- Different dates available
- 2 Years
...A major proportion of study is devoted to developing business skills whilst practical elements include stud management and developing supervisory and organisational skills. There's never been a better time to study and work in this field, as the equine industry is growing year on year. This...
- Master
- Dundee
- September
- 36 Months
..., organisational learning and communities of practice. Participants will explore and critically appraise the significance of leadership, its relation to management... Learn about: Early Education, GCSE Mathematics, Management Accounting...
- HND
- Glasgow
- 2 Years
...The aim of this course is to provide a qualification relevant to the modern tourism marketplace while providing appropriate vocational skills for entry into supervisory and management positions in a wide range of tourism and travel organisations. OTHER INFORMATION. Learners...
- HNC
- Cumbernauld
- 1 Year
...Cumbernauld College Duration: Full-Time 1 Year Weekdays: Not Specified Course Information: Subjects studied include, physiology for healthcare professionals...
- Training
- Glasgowand8 other venues
- Birmingham, Bristol, Croydon, Leeds, Manchester, Newcastle Upon Tyne, London, Wokingham
- 2 Days
... and pipeline management Be able to create letters, letter templates and understand how to use mail merge Understand how to use email integration Overview...
- Master
- Dundee
- Different dates available
- 24 Months
... - Management of Dental Caries and the Vital Pulp DS51012 - Foundation of endodontics DS51013 - Nonsurgical endodontic treatment DS52002 - Applied Dental... Learn about: Specialist Practice, F Dental Caries, Endodontic Practice...
- Vocational qualification
- Glasgow
- 1 Year
...Numeracy. Progression HNC or HND in Business. HNC or HND in Accounting...
- HNC
- Glasgow
- 1 Year
...The aim of this course is to develop knowledge of the travel and tourism industry and to provide appropriate vocational skills to enable high quality service...
- Course
- Blended in Glasgowand5 other venues
- Newcastle Upon Tyne, Coventry, Liverpool, Sunbury On Thames, Keighley/Bradford/Leeds
- 1 Day
...Declined holidays, bullying and lack of motivation are just a few reasons. Many organisations deal with sickness after it happens using return to...
- Course
- Edinburghand6 other venues
- Birmingham, London, Hale, Belfast City, Newcastle-Upon-Tyne, Cardiff
- 3 Days
...PRINCE2 (PRojects IN Controlled Environments) is a process-based method for effective project management. Suitable for: There are two PRINCE2 qualification levels: PRINCE2 Foundation and PRINCE2 Practitioner. PRINCE2 Foundation level is for those with a requirement to learn the basics...
- Course
- Edinburgh
- 2 Days
...to use assertive skills in the discipline interview. Suitable for: Managers with responsibility for discipline. Managers with responsibility for discipline...
- Course
- Glasgow
- 1 Year
...A selection of optional units includes: Learners have the opportunity to learn languages as part of the course. COURSE CODE: 7FNCTRAV DURATION...
- Short course
- Aberdeen
... rating and recording Confidently apply appraisal skills in accordance with your company's management system...
- Course
- Edinburghand6 other venues
- Birmingham, London, Hale, Belfast City, Newcastle-Upon-Tyne, Cardiff
- 3 Days
...PRINCE2 (PRojects IN Controlled Environments) is a process-based method for effective project management. Suitable for: There are two PRINCE2 qualification levels: PRINCE2 Foundation and PRINCE2 Practitioner. PRINCE2 Foundation level is for those with a requirement to learn the basics...
- Short course
- Edinburgh
- 1 Day
...Suitable for: All managers. All managers. "Hard work spotlights the character of some people; some turn up their sleeves and some don't turn up at all...
- Course
- Edinburghand6 other venues
- Birmingham, London, Hale, Belfast City, Newcastle-Upon-Tyne, Cardiff
- 3 Days
...Suitable for: Individuals interested in gaining a fundamental understanding of project, programme and portfolio management. Managers who need a structure for working alongside corporate organisational investments (projects and programmes). Team members employed within or alongside a project support...
- Short course
- Aberdeen
...This course covers some of the underpinning knowledge for 1GEN1, 2HK2, 2HK1 and 2GEN2...
- Course
- Edinburghand6 other venues
- Birmingham, London, Hale, Belfast City, Newcastle-Upon-Tyne, Cardiff
- 2 Days
...The Office of Government Commerce has developed a best practice guide on Programme Management called Managing Successful Programmes (MSP®). The guide...