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ITIL® Planning, Protection & Optimisation (official exam included)

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  • I find Cisco is the best course for me. I am enjoying this amazing course with great study materials in videos. I will love to recommend this company to get trainee with a number of things.
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    Course

  • Methodology

    Online

  • Start date

    Different dates available

Would you like to give an impulse to your professional life? If so, you should check this ITIL® Planning, Protection & Optimisation (official exam included) course, organized by Hudson Courses Limited, that Emagister.co.uk has added to its catalogue.

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage.


ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization’s strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

ITIL is globally accepted as the most widely used best practices for IT service management. Companies that use ITIL best practices range from IT companies, the Fortune 500 market, governments, and small businesses. ITIL is used internationally.

Click on our website Emagister.co.uk in order to find all the information related to the course. We will inform you about the course without any obligation.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

In order to undertake this course and sit the exam, you must have passed the ITIL Foundation exam first. It is recommended however that you have also obtained the ITIL Practitioner certification as well.

This course is online and self-paced, meaning you do it in your own home, in your own time, at your own pace and best of all… any where in the world, providing you have access to a device such as a laptop, PC or desktop computer, and an internet connection. Each lesson is pre-recorded allowing you to pause, fast-forward, skip sections, or go back to another lesson if you need to. The lessons are multi-media based, which means video and audio are used to teach the lessons. Your tutor will use PowerPoint slides, illustrations, diagrams and give demonstrations to teach the lessons.

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Reviews

4.5
  • I find Cisco is the best course for me. I am enjoying this amazing course with great study materials in videos. I will love to recommend this company to get trainee with a number of things.
    |
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4.8
excellent

Course rating

Recommended

Centre rating

LEN DANIEL

4.5
09/03/2018
What I would highlight: I find Cisco is the best course for me. I am enjoying this amazing course with great study materials in videos. I will love to recommend this company to get trainee with a number of things.
What could be improved: nothing to improve
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 6 years

Subjects

  • Management
  • IT
  • Planning
  • Technology
  • Security Management
  • IT risk
  • Management Planning
  • Service Operations
  • Service Management
  • Security risk management
  • Service reports and dashboards

Course programme

Course Programme


This course bundle includes the ITIL Planning, Protection & Optimisation course material, plus the official ITIL exam. Scroll down to see what’s covered in this course.


Course 01 – Course Introduction – 12m
Topic A – Course Organization
Topic B – Course Conventions & Agenda


Course 02 – Planning, Protection & Optimization – 52m
Topic A – Introduction to Planning, Protection & Optimization
Topic B – Principles
Topic C – PPO Summary


Course 03 – PPO Processes – 3h 19m
Topic A – Availability Management
Topic B – Capacity Management
Topic C – IT Service Continuity Management
Topic D – Information Security Management
Topic E – Demand Management
Topic F – PPO Processes Summary


Course 04 – Organize & Implement – 1hr 1m
Topic A – Organize for PPO
Topic B – Technology Considerations
Topic C – Implementing PPO
Topic D – Organization & Implement Summary
Mock Exam

ITIL® Planning, Protection & Optimisation (official exam included)

£ 549 VAT inc.