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ITIL® Service Transition (official exam included)

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  • This amazing place is really nice because of its environment and great services. thanks to for leaning to such a training company.


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£ 549 £ 1,549 VAT inc.


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Are you interested in increasing your knowledge in ITIL? If your answer is “yes” then you should join this ITIL® Service Transition (official exam included) course, by Hudson Courses Limited, that has added to its catalogue.

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage.

ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization’s strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

ITIL is globally accepted as the most widely used best practices for IT service management. Companies that use ITIL best practices range from IT companies, the Fortune 500 market, governments, and small businesses. ITIL is used internationally.

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To take into account

In order to undertake this course and sit the exam, you must have passed the ITIL Foundation exam first. It is recommended however that you have also obtained the ITIL Practitioner certification as well.

This course is online and self-paced, meaning you do it in your own home, in your own time, at your own pace and best of all… any where in the world, providing you have access to a device such as a laptop, PC or desktop computer, and an internet connection. Each lesson is pre-recorded allowing you to pause, fast-forward, skip sections, or go back to another lesson if you need to. The lessons are multi-media based, which means video and audio are used to teach the lessons. Your tutor will use PowerPoint slides, illustrations, diagrams and give demonstrations to teach the lessons.

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  • This amazing place is really nice because of its environment and great services. thanks to for leaning to such a training company.

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What I would highlight: This amazing place is really nice because of its environment and great services. thanks to for leaning to such a training company.
What could be improved: nothing to improve
Would you recommend this course?: Yes
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All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 3 years


  • Management Information Systems
  • IT
  • Technology
  • IT risk
  • Management Planning
  • Service Operations
  • Service Management
  • Service level management
  • Service reports and dashboards
  • IT Service Management

Course programme

Course Programme

This course bundle includes the ITIL Service Transition course material, plus the official ITIL exam. Scroll down to see what’s covered in this course.

Course 01 – Course Introduction – 12m
Topic A – Course Organization
Topic B – Course Conventions & Agenda

Course 02 – Service Transition – 31m
Topic A – Introduction to Service Transition
Topic B – Principles of Service Transition
Topic C – Service Transition Summary

Course 03 – Service Transition Processes – 3h 53m
Topic A – Planning & Support
Topic B – Change Management
Topic C – Service Asset & Configuration Management
Topic D – Release & Deployment Management
Topic E – Service Validation & Testing
Topic F – Change Evaluation
Topic G – Knowledge Management

Course 04 – Common Service Transition Activities – 35m
Topic A – Common Activities
Topic B – Common Activities Summary

Course 05 – Structure, Technology & Implementation – 57m
Topic A – Organizing Service Transition
Topic B – Technology Considerations
Topic C – Implementing Service Transition
Topic D – Structure, Technology & Implementation Summary

Mock Exam

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ITIL® Service Transition (official exam included)

Special Emagister price

£ 549 £ 1,549 VAT inc.