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...An introduction to all issues relating to; medicines, administration and legal issues. Suitable for: Care workers in residential care Care workers in residential...

...Suitable for: Health and social care providers Health and social care providers The Mental Capacity Act Mental capacity is an important issue for health...

...this course is not suitable for trainees with medical problems that could be exacerbated by moving and handling. Sensible shoes and trousers should be...

...introduced including alternative therapies. The course covers Types of cancer, chemotherapy and radiotherapy Motor neurone disease Pain control Nutritional...

...(best practice) An essential course for every new care worker and an important refresher for experienced staff. Both the theory that underpins good...

...To maintaining healthy and enabling professional relationships with service users is one of the greatest challenges for many care workers Professional...

...Sending your staff on this course will demonstrate your commitment to the welfare and protection of your service users. The course covers: Where abuse...

...and uses individual and group exercises to explore and develop the necessary skills. The course covers: Types of report Report contents Confidentiality...

...Gives an overview of the principles of risk assessment, including guidelines on devising risk assessment forms and procedures. Suitable...

...Learn in handling food safely, symptoms of food poisoning, food poisoning bacteria Study Day 1 - Common Induction Standards. Food Hygiene, Nutrition...

...classification of seizures, safety of sufferers, first aid Parkinson’s Disease - causes, symptoms, supporting sufferers Stroke - c auses, brain function...

...supporting sufferers Full course handout provided...

...increasing morale, staff retention and the quality of care they provide. Effective supervision and appraisal also offer structured opportunities to discuss...

...be assisted to gather evidence in other ways. This award will enabling progression to level 3 in care for those in a senior role. Award City & Guilds National...

...2 in Customer Service Learner Profile Good customer service is the lifeblood of any organisation no matter how large or small it is or whether it is public or private sector...

...The course has been designed to reflect the changing work environment. Good training results in consistency and greater reliability amongst staff including...

...learn a solid foundation for their development as a manager. Suitable for person with supervisory responsibilities For person with supervisory responsibilities...

...responsibilities NVQ Level 3 in Customer Service Learner Profile Good customer service is the lifeblood of any organisation no matter how large or small...

...Qualification level 3 in Learning and Development (for one-to-one training and guidance skills) City and Guilds National Vocational Qualification level...

...their award to suit the requirements of their job. The mandatory units are: Maintain activities to meet the requirements Support the efficient use of resources...