Learning 2XL courses

...and develop your staff • Dealing with ‘difficult’ situations – conflict, resistance, stress, sabotage • How to delegate and manag...

...This course is designed to help the note-taker prevent these problems and to produce a concise and action-orientated record of a meeting in a time-efficient...

...this type of work rather than general workload management. This programme will be of particular benefit to those managing a project currently or in the near future...

...e.g. gossip, clutter, interruptions, procrastination The value of daily action plans How to cope with interruptions and say 'no' politely...

...Sustain investment in intellectual and intangible assets. Provide a tool for organisational learning. Suitable for: Managers who want a results-driven...

...and authority in the role. Know how to engender a common purpose in the meeting membership. Know how to work successfully with the minute taker for the meeting...

...This course will help those new to training to make an effective contribution to the training and development of others in a practical way. It will...

...and responsibilities Understanding Barrier Beliefs Practising Assertive Techniques – 3 basic steps, Broken record, Fogging, Positive Inner Dialogue Personal...

...building a rapport with the other person, listening and understanding, then conveying your message in a way that creates harmony and achieves agreement...

...or attitude before the situation grows worse and more formal processes are required. The course also covers techniques for reducing management stress...

...in giving presentations and how to overcome them Managing nerves, voice and body language Using techniques for improving and enlivening a presentation How to ensure good preparation...

...view of their work; to make sure that they really focus on what's important in the coming months; to give them real feedback that empowers...

...who will trust him or her to lead them appropriately to a beneficial outcome for all. This workshop covers the role and skills of the organisational or group facilitator...

...It covers thoroughly all aspects of the process. This workshop is very practical, using examples of recruitment documentation and legal requirements... Learn about: Recruitment and Selection...

...for influencing The preparation The discussion The proposal Personal development Action plans...