Level 2 NVQ Certificate in Customer Service

NVQ

In London

Price on request

Description

  • Type

    NVQ

  • Location

    London

Mandatory Units Optional units (selection) The following course, offered by Westminster College, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!

Facilities

Location

Start date

London
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Queens Park Centre (Qpc) Saltram Crescent, W10 3HW

Start date

On request

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Subjects

  • IT
  • Customer Service

Course programme

The Diploma is designed for customer service and administrative staff working within all sectors of industry and commerce. The qualification is designed around five core mandatory units (19 credits) and a selection of optional units (26 credits).


  • 1. Deliver customer service
  • 2. Understand customers
  • 3. Principles of customer service
  • 4. Understand employer organisations
  • 5. Manage personal performance and development

City of Westminster College is Central London's Top Vocational FE College. We're located in Central London, minutes from Edgware Road and Paddington tube stations, and we offer over 200 courses across a wide range of subjects. We're Ofsted rated 'Good' and proud to be the first choice for students across Greater London.

We have courses for school leavers (16-18 year-olds) including A-levels and BTECs, courses for adults including short evening classes​, NVQs, Apprenticeships and short courses for employers and employees as well as courses for the unemployed to help you get back to work.

Level 2 NVQ Certificate in Customer Service

Price on request