Level 2 NVQ Certificate in Customer Service
NVQ
In London
Description
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Type
NVQ
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Location
London
Mandatory Units Optional units (selection) The following course, offered by Westminster College, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!
Facilities
Location
Start date
Start date
Reviews
Subjects
- IT
- Customer Service
Course programme
The Diploma is designed for customer service and administrative staff working within all sectors of industry and commerce. The qualification is designed around five core mandatory units (19 credits) and a selection of optional units (26 credits).
- 1. Deliver customer service
- 2. Understand customers
- 3. Principles of customer service
- 4. Understand employer organisations
- 5. Manage personal performance and development
City of Westminster College is Central London's Top Vocational FE College. We're located in Central London, minutes from Edgware Road and Paddington tube stations, and we offer over 200 courses across a wide range of subjects. We're Ofsted rated 'Good' and proud to be the first choice for students across Greater London.
We have courses for school leavers (16-18 year-olds) including A-levels and BTECs, courses for adults including short evening classes, NVQs, Apprenticeships and short courses for employers and employees as well as courses for the unemployed to help you get back to work.
Level 2 NVQ Certificate in Customer Service