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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
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- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 6 Months
...in delivering customer service whether internally or externally or both in their job role. This NVQ is ideal for those people whose customer service...
...in delivering customer service whether internally or externally or both in their job role. This NVQ is ideal for those people whose customer service...
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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → see all -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
← | → see all
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
← | → see all
- Short course
- Lincoln
- 1 Day
...* This course is a full day course provided in very comfortable surroundings -feel special for a day! The timing and venue are agreed with the customer...
- Vocational qualification
- Grantham
- 1 Year
...Suitable For This course is designed as a training programme and is suitable for those preparing for work in the construction industry as a bricklayer... Learn about: Full Time, Skills and Training, Basic IT...
- Course
- Stamford
- 4 Weeks
...be studied are detailed briefly as follows: Reading Those students planning to study at college or university will practise with academic texts using...
- Course
- Grimsbyandanother venue.
- Nottingham
...anyone authorising the retail sale of alcohol will have to hold a personal licence . In order to qualify for a personal licence, an applicant must hold a licensing qualification... Learn about: Personal Licence...
- A Level
- Stamford
...As you progress through the course you will accumulate credits towards the Access to HE certificate. The number and combination of credits depends on which...
- Short course
- Stamford
- 1 Day
...The course will help participants to: Negotiate with confidence. Develop lasting relationships with those they negotiate with, whether staff...
- Short course
- Grimsby
...Suitable for: Apprenticeships are open to all young people aged 16/24. Apprenticeships are open to all young people aged 16/24. Hairdressing Apprenticeship...
- Short course
- Grimsby
- Beginner
- Different dates available
- 2 Days
...Students with a Diploma or Certificate in Anatomy and Physiology or Body Massage, or working towards one. Reflexology is the application of pressure... Learn about: Foot reflexology, Reflexology Course...
- Course
- Grimsbyand4 other venues
- Doncaster, Sheffield, Leeds, Rotherham
- 3 Days
...of the certificate to be registered as a First Aider. The certificate is currently valid for three years...
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Have completed my qualification and many thanks to SDL who have been really good - thanks to all of you. Have now started in the new position and am ready to start supervising my new team. Well worth it.
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Excellent service & value for money - treated extremely well at all times and fully supported throughout the duration of the qualification. Fantastic staff, approachable and good fun too! Instantly felt confident and assured in all undertakings. Will have no hesitation in recommending to everyone I know personally and business contacts.
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Open and flexible to all learners. SDL are highly experienced at delivery of Management training & also incredibly supportive to each individuals need(s). Units are selected in consultation & agreement and individually planned with all concerned. Career development is planned and what progression is available/suitable. SDL staff are responsive & provide an exemplarly service and are a pleasure to work with at all times!
Knowledge, Trust and Support offered - each learner is treated as an individual and feedback has been excellent. Assessor and Verifier are personable & interested and this is continually shown - their approachability is a real find!!! They search out funding opportunities if available and for those that cannot access their rates are fair & certainly value for money as they work hard and efficiently and always in constant communication.← | →
- NVQ
- Blended in On Siteandanother venue.
- Lincolnshire
- 6 Months
...recognisable management and leadership skills, for example, providing leadership for your team, encouraging innovation etc. Also forms the competence...
...recognisable management and leadership skills, for example, providing leadership for your team, encouraging innovation etc. Also forms the competence...
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Have completed my qualification and many thanks to SDL who have been really good - thanks to all of you. Have now started in the new position and am ready to start supervising my new team. Well worth it.
← | → see all
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Excellent service & value for money - treated extremely well at all times and fully supported throughout the duration of the qualification. Fantastic staff, approachable and good fun too! Instantly felt confident and assured in all undertakings. Will have no hesitation in recommending to everyone I know personally and business contacts.
← | → see all
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Open and flexible to all learners. SDL are highly experienced at delivery of Management training & also incredibly supportive to each individuals need(s). Units are selected in consultation & agreement and individually planned with all concerned. Career development is planned and what progression is available/suitable. SDL staff are responsive & provide an exemplarly service and are a pleasure to work with at all times!
Knowledge, Trust and Support offered - each learner is treated as an individual and feedback has been excellent. Assessor and Verifier are personable & interested and this is continually shown - their approachability is a real find!!! They search out funding opportunities if available and for those that cannot access their rates are fair & certainly value for money as they work hard and efficiently and always in constant communication.← | → see all
- Course
- Lincoln
...Principles of Good Practice These sessions can be tailored to meet the needs of both the staff and the establishment and can include - * Pressure...
- Vocational qualification
- Grantham
- 1 Year
...Course Content This nationally recognised qualification is designed for those who want to pursue a career in the construction industry as a Bricklayer... Learn about: Full Time, Construction Training...
- Course
- Stamford
- 1 Year
...Skills: Reading - Writing - Speaking - Listening. Focus Areas: Grammar - Vocabulary. Suitable for: Advanced to Proficiency Level Advanced to Proficiency Level...
- Course
- Grimsbyandanother venue.
- Sheffield
- 4 Days
...Anyone wanting to work as a door supervisor in England and Wales needs a licence to practise issued by the Security Industry Authority (SIA)...
- BTEC
- Stamford
- 1 Year
...Animal Management. Screening Students will also be screened (in the College) and must achieve literacy and numeracy at the level appropriate to the course...
- Short course
- Stamford
- 1 Day
...and the individual Gain skills to benefit other areas of work, such as meetings and conversations What will the course cover? Structuring a presentation...
- Short course
- Grimsby
- Advanced
...(all five optional units can be chosen from group 1 if desired) Option Group 1 H23 Provide hair extension services H24 Develop and enhance your creative...
- Short course
- Grimsby
- Advanced
- Different dates available
- 2 Days
...practice, mentoring, manual and certificate. Day 2: Reiki Teacher Degree The Reiki teacher degree enables you teach and attune others to all Usui Reiki degrees... Learn about: Reiki Master, Reiki teacher, Reiki Course...
- Training
- Grimsbyand7 other venues
- Hull, Leeds, Nottingham, Sheffield, Rotherham, Wakefield, York
- Different dates available
...This course enables you to go straight to the public and be qualified to apply hair extensions. Suitable for: Total Beginner to Qualified Hair Dresser... Learn about: Hair Removal, Hair styling, Beauty Therapist...