Managing Appraisals
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Credit Control course was really fantastic, I attened the same in Birmingham. Trainer was brilliant, and they covered all aspects of the training. The content was super awesome and they helped a lot in boosting my confidence level.
← | →
Short course
In Bristol, Birmingham, Leeds and 3 other venues
Description
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Type
Short course
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Level
Intermediate
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Location
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Duration
Flexible
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Start date
May
other dates
When performance is measured and reported the rate of performance improvement accelerates.
This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop appropriate appraisal techniques.
The course revisits the purposes of appraisals, the intended outcomes and the issues of performance. You have the opportunity to put the practice of appraisal interviewing into effect throughout the day. It concentrates on building your confidence in undertaking a successful appraisal programme. It looks at pre-appraisal issues as well as the follow-up requirements.
Attitudes and behaviours are discussed as well as understanding how to overcome appraisal concerns. The structure of an appraisal interview is covered along with questioning and listening skills and target setting.
Facilities
Location
Start date
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Start date
Start date
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About this course
A greater confidence in handling appraisals
An understanding of the purpose and benefits of appraisals
The development of practical skills in successful appraisal handling
The ability to structure an appraisal process and the interview
The ability to deal with behavioural issues
The development of a workable action plan for implementation back in the office
Reviews
-
Credit Control course was really fantastic, I attened the same in Birmingham. Trainer was brilliant, and they covered all aspects of the training. The content was super awesome and they helped a lot in boosting my confidence level.
← | →
Course rating
Recommended
Centre rating
Student
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Appraisal
- Listening Skills
- Benefits
- Performance
- Development
- Organisation
- Managing
- Measurement
- Appraisals
- Manager
- Individual
Course programme
09:30 Coffee & Course Objectives
10:00 - 10:45 Purpose of Appraisals (The key reasons for appraisals; the link with performance and development of staff; objective setting and measurement.)
10:45 - 11:15 Benefits of Appraisals (Benefits to the organisation, the team, the MANAGER and the INDIVIDUAL)
11:15 - 11:30 Coffee break
11:30 - 12:30 Appraisal Role Plays (The importance of preparation; Setting the right tone; dealing with performance; evidence for assessments)
12:30 - 13:30 Lunch Break
13:30 - 14:15 Listening Skills and Questioning Skills (Getting the balance right; open and perceptive questioning; importance of feedback; working to a plan)
14:15 - 15:45 Appraisal Role plays (coffee at 15:15) (Building techniques; the staff development plans; revising objectives)
15:45 - 16:30 Understanding the Overall Process: Action Planning (Putting the process and activities together; where do my priorities lie, where from here)
16:30 Summary & Action Plans Agreed
Managing Appraisals