Managing challenging behaviour

Course Contents :

• What is Challenging Behaviour?
• Why Challenging Behaviour occurs
• Triggers
• Signs to look out for
• How to deal with Challenging Behaviour
• De-escalation techniques
• Importance of record keeping
• Importance of team work
• The legal context of using reasonable force
• Breakaway Techniques

Course Pre-requisites

                 Candidates must complete a declaration of physical fitness to participate in practical work for breakaway techniques and should let the trainer know if they are unable to become involved in physical activities prior to the course commencing.  This may preclude the candidate from gaining the Breakaway aspect of the certificate as competence in breakaway must be demonstrated.

Number of Trainees

                10 minimum / 16 maximum. (must be an even number of trainees)

Refreshments

                Refreshments to be provided by the client.

Equipment Needed

                Handouts and workbooks will be provided. Candidates need to bring notepaper and pens with them.

Other Notes
* Please note that the length of the course is approximate and depends upon the number of candidates attending and the level of participation from them.