MiTraining courses

...How to set and follow SMART objectives; To identify important and non-important tasks; The importance of prioritising and scheduling; Key strategies... Learn about: Time management...

...How to build rapport and good customers relations; An understanding of cultural awareness and how to maintain a sensitivity to specific needs... Learn about: Customer Service...

...Investigation techniques Finalising an incident: Construct a timeline Finalising an incident: Creating a report...

...with other persons within the workplace. Communication skills cover a range of methods and contexts within principally structured environments... Learn about: Team Training, Team Leader...

...This skill set is designed to help you grow new client relationships, develop strategies to expand your business and identify tactics to market your services...

...errors OPTIONAL MODULES To customise your skill set to your specific needs, choose from one of the elective options below to ‘round out’ administrative talents... Learn about: Ms Office, Information Systems, Office IT...

...Skills The service you provide to those who communicate with you over the telephone should be of the same high standards as that provided in face-to-face interactions... Learn about: Microsoft excel training, Microsoft Excel, Communication Skills...

...What to do when a conflict cannot be resolved. The Confident Communicator How to assert yourself in a situation without appearing aggressive or destructive... Learn about: Conflict Management...

...through the job hunting negotiation and communication process. This bundle of courses is designed for mature age learners who are seeking to develop their employability skills... Learn about: Communication Training, Confidence Training, Negotiation Skills...

...supervisor or a trusted member of the team, it’s only a matter of time before you’ll be asked to train others. It could be a new staff member... Learn about: Team Training...

...(those that apply to many or different career fields), combine job specific employment skills, or target skills gaps in identified industries. This course... Learn about: Negotiation Skills...

...In this introductory course you’ll learn the basics through to more advanced settings, tools and tips to help you develop first rate documents... Learn about: Microsoft Excel, MS Excel, Ms Word...

...A brief history of work health and safety Leadership and it’s role Protecting health and safety and consultation Hazard identification and risk assessment... Learn about: Protecting health, Risk Assessment, IT risk...