MiTraining courses

...are your customers Service strategies that generate customer loyalty The importance of capturing feedback and how to turn this around to support customer...

...have no agenda and don’t particularly achieve anything? It’s surprisingly common but there are some simple practices and planning habits that can help...

...issue unresolved and simmering away. Handling conflict well is a skill anyone can learn – and getting it right can even turn difficult relationships into positive ones...

...to customer feedback but equally important to help them complain. THIS COURSE IS IDEAL FOR Business owners, frontline managers, sales teams...

...and managers must be “Safety Leaders”. THIS COURSE IS IDEAL FOR Frontline managers, team leaders or provided as part of a new starter induction program...

...based on your audience; Advanced communication techniques; Negotiation tactics and insights; How to align competing or conflicting outcomes... Learn about: Negotiation Skills...

...teach you how to develop workplace practices, behaviours and an environment that supports and promotes innovation. THIS COURSE IS IDEAL FOR Anyone...

...of the sales management process for newly appointed sales managers. THIS COURSE IS IDEAL FOR This course would benefit any newly appointed sales manager... Learn about: Team Training, Sales Training...

...off-site or virtual teams in any work setting or industry environment. WHAT YOU'LL LEARN The advantages and disadvantages of off-site or remote teams...

...At times personal or family pressures can also exacerbate feelings of stress in the workplace. The short course will help you better understand the causes...

...short course designed to improve the learner's awareness of manual handling practices. WHAT YOU’LL LEARN Manual tasks Manual tasks and the law Identifying... Learn about: Manual Handling...

...Basic formula; Working with multiple worksheets; Turning data into visuals and charts; Printing, sharing and protecting spreadsheets. THIS COURSE IS IDEAL... Learn about: Microsoft excel training, Microsoft Excel, MS Excel...

...and we recommend checking the documentation for the software version you are using... Learn about: Ms PowerPoint, Microsoft Powerpoint...

...2013 running on Windows 8 is used throughout this training course. The screenshots featured in the course may vary based on personalised computer settings... Learn about: Microsoft Word, Ms Word...

...organisation structure, cultural norms, policies, procedures and their core role responsibilities. This self-paced short course will provide you with...

...together and needs a place to start. THIS COURSE IS IDEAL FOR Administration managers, frontline managers, sales managers, team leaders. WHAT YOU'LL LEARN...

...This course can help you better understand marketing fundamentals to help grow your business and get more customers. With marketing strategies in place...

...Did you know that recruiting the wrong person who ultimately exits an organisation can cost up to the equivalent of 6-9 months of that employee’s salary?...

...in the workplace are often undervalued. But the ability to speak your mind clearly, assertively and with confidence can dramatically improve performance... Learn about: Communication Training...

...and get noticed for it. THIS COURSE IS IDEAL FOR Anyone who works in a project oriented environment looking to develop a better understanding of project management principles... Learn about: Project Management, IT Project Management...