MiTraining courses

...Customer loyalty starts from the ground up and involves all members of the team from frontline staff to senior management. Even a customer complaint...

...is almost always a need to bring people together to discuss issues and work in progress. THIS COURSE IS IDEAL FOR Anyone who wants to develop the skills...

...This short course provides valuable tips and tools to help you manage conflict in diverse work situations, which is a key skill for anyone who want...

...to customer feedback but equally important to help them complain. THIS COURSE IS IDEAL FOR Business owners, frontline managers, sales teams...

...supervisors and managers are in a position to implement the processes designed to meet the health and safety obligations. To do this effectively supervisors...

...based on your audience; Advanced communication techniques; Negotiation tactics and insights; How to align competing or conflicting outcomes... Learn about: Negotiation Skills...

...teach you how to develop workplace practices, behaviours and an environment that supports and promotes innovation. THIS COURSE IS IDEAL FOR Anyone...

...of the sales management process for newly appointed sales managers. THIS COURSE IS IDEAL FOR This course would benefit any newly appointed sales manager... Learn about: Team Training, Sales Training...

...to ensure remote teams are safe, productive and performing at their best. THIS COURSE IS IDEAL FOR Those responsible for managing remote, off-site or virtual...

...rituals and habits for achieving balance...

...This professional development (non-accredited) short course allows you and your staff to refresh your understanding of manual handing practices. THIS COURSE... Learn about: Manual Handling...

...Microsoft Excel is a widely used spreadsheet package that enables you to organise data, make simple and complex calculations and analyse information... Learn about: Microsoft excel training, MS Excel, Microsoft Excel...

...ADDITIONAL INFORMATION Microsoft PowerPoint 2013 running on Windows 8 is used throughout this training course. The screenshots featured in the course... Learn about: Ms PowerPoint, Microsoft Powerpoint...

...Anyone who has been frustrated by document formatting and functionality and wants to improve their skills quickly. ADDITIONAL INFORMATION Microsoft... Learn about: Microsoft Word, Ms Word...

...The steps to developing induction programs; The importance of probation and feedback; How to monitor and evaluate induction programs...

...WHAT YOU'LL LEARN The importance of planning; Establishing the budget; Choosing the venue; Securing speakers/ drafting programs; Promotion of your conference...

...THIS COURSE IS IDEAL FOR Small business owners looking to develop a clearer understanding of how to promote their business; Qualified tradespeople...

...interviews and remaining free from bias; Elements to consider in a grievance interview; Steps to consider during disciplinary interviews and action...

...as an interactive presentation or half-day workshop. For more information about this course or other workshop topics email enquiries@mitraining.edu.au or phone 1300 549... Learn about: Communication Training...

...Knowing how to coordinate a project – large or small, from go-to-whoa – is a job skill that can really take you places. Tackling any job of any shape or... Learn about: IT Project Management, Project Management...