MiTraining courses

...Customer loyalty starts from the ground up and involves all members of the team from frontline staff to senior management. Even a customer complaint...

...Love them or loathe them, when run well, meetings can help bring a team together and get things done. How many meetings have you been part of that run over...

...step into a management or supervisory role. THIS COURSE IS IDEAL FOR Those who are dealing with conflict in their workplace and need a skills-shot to...

...A complaint is an expression of dissatisfaction made by a customer. They might be reasonable or non-justifiable however they require some form of response...

...A key part of a leadership role is contributing to the strategies for meeting health and safety responsibilities. As workplace leaders, supervisors...

...Become and effective influencer and negotiator in your workplace with this introductory short course. You’ll develop a solid understanding of the behaviours... Learn about: Negotiation Skills...

...Businesses, both for-profit and non-for-profit, are facing change like never before. New technologies, a rapidly expanding marketplace, increasing competition...

...of the sales management process for newly appointed sales managers. THIS COURSE IS IDEAL FOR This course would benefit any newly appointed sales manager... Learn about: Sales Training, Team Training...

...This course will help you develop approaches to successfully leading off-site teams. You’ll develop an understanding of the procedures and structures required...

...rituals and habits for achieving balance...

...This professional development (non-accredited) short course allows you and your staff to refresh your understanding of manual handing practices. THIS COURSE... Learn about: Manual Handling...

...Understand the features and functionality of the software package; Apply and format spreadsheet styles; Data entry, short-cuts and tips; Table creation and formatting... Learn about: Microsoft Excel, Microsoft excel training, MS Excel...

...Presentation styling and formatting; Builds and transitions; Using multimedia; Making sure the presentation is error free; Printing for presentations... Learn about: Microsoft Powerpoint, Ms PowerPoint...

...Microsoft Word is one of the most widely used word processing applications in the world. In this introductory course you’ll learn the basics through to more advanced settings... Learn about: Microsoft Word, Ms Word...

...The steps to developing induction programs; The importance of probation and feedback; How to monitor and evaluate induction programs...

...From identifying the purpose of the conference to confirming budgets and speakers this is a must do course for anyone that has been asked to bring a conference...

...if you’re a sole trader, actually carrying out the service yourself. When things get busy, it’s often marketing and promotions that tend drop in priority...

...candidates is no longer exclusive to the HR department – and many small to medium businesses may not have internal HR expertise to draw on. Knowing what to ask...

...You’ve heard the phrase ‘walk the talk’, but what about ‘talk the walk’? It’s what some of the most successful people do at work…they’re able to explain... Learn about: Communication Training...

...Knowing how to coordinate a project – large or small, from go-to-whoa – is a job skill that can really take you places. Tackling any job of any shape or... Learn about: IT Project Management, Project Management...