MiTraining courses

...lead to increased customer loyalty. This self-paced short course will provide you with strategies to improve customer loyalty and deliver these through your organisation...

...Closing the meeting, minute taking and follow up action...

...them through the situation; Up-and-coming young managers who want to improve their conflict management skills; Anyone who is leading a team and looking...

...With social media providing customers a global forum to comment on your business, the way your staff handle customer complaints has become more public...

...supervisors and managers are in a position to implement the processes designed to meet the health and safety obligations. To do this effectively supervisors...

...based on your audience; Advanced communication techniques; Negotiation tactics and insights; How to align competing or conflicting outcomes... Learn about: Negotiation Skills...

...Businesses, both for-profit and non-for-profit, are facing change like never before. New technologies, a rapidly expanding marketplace, increasing competition...

...of the sales management process for newly appointed sales managers. THIS COURSE IS IDEAL FOR This course would benefit any newly appointed sales manager... Learn about: Sales Training, Team Training...

...to ensure remote teams are safe, productive and performing at their best. THIS COURSE IS IDEAL FOR Those responsible for managing remote, off-site or virtual...

...of stress and how you it can be managed in a work environment. Knowing what contributes to your stress enables you to look at the best strategies and actions to manage...

...including a person or animal. Manual tasks are also those that involve repetitive actions, sustained work postures and exposure to vibrations... Learn about: Manual Handling...

...Basic formula; Working with multiple worksheets; Turning data into visuals and charts; Printing, sharing and protecting spreadsheets. THIS COURSE IS IDEAL... Learn about: Microsoft excel training, Microsoft Excel, MS Excel...

...ADDITIONAL INFORMATION Microsoft PowerPoint 2013 running on Windows 8 is used throughout this training course. The screenshots featured in the course... Learn about: Microsoft Powerpoint, Ms PowerPoint...

...Microsoft Word is one of the most widely used word processing applications in the world. In this introductory course you’ll learn the basics through to more advanced settings... Learn about: Ms Word, Microsoft Word...

...The steps to developing induction programs; The importance of probation and feedback; How to monitor and evaluate induction programs...

...WHAT YOU'LL LEARN The importance of planning; Establishing the budget; Choosing the venue; Securing speakers/ drafting programs; Promotion of your conference...

...THIS COURSE IS IDEAL FOR Small business owners looking to develop a clearer understanding of how to promote their business; Qualified tradespeople...

...Small business owners that would like to understand different interviewing techniques. WHAT YOU'LL LEARN Key steps in the interviewing process including questioning techniques...

...and tone of voice to get a message across; How to say ‘no’ respectfully and with the right context; To look out for non-verbal cues when communicating... Learn about: Communication Training...

...Technical specialists and tradies that have stepped into a role that requires a project management approach. WHAT YOU'LL LEARN To build a solid understanding... Learn about: IT Project Management, Project Management...