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NCFE L2 Certificate for Airport Passenger Services Agent
Vocational qualification
In Wolverhampton ()
Description
-
Type
Vocational qualification
This course provides an understanding of the airport industry and develops general skills and knowledge of the duties required to be an Airport Passenger Services Agent. It will develop an understanding of airport communications and terminology and provide a knowledge of customer care and how to handle the needs of airline passengers.
About this course
Be interested in the Airline/Airport Industry
Be able to commit to the programme of study.
Reviews
Subjects
- Aviation Security
- Customer Care
- Cabin Crew
- Pilot
- Communications
- Industry
- Airline Training
Course programme
Entry Requirements·Be interested in the Airline/Airport Industry
·Be able to commit to the programme of study.
Course Content
·Research the Airport Industry and the role of the Airport Passenger Services Agent.
·Understanding Airport knowledge required by Airport Passengers Services Agent
·Deal effectively with the processing of Aircraft Passengers.
·Identify the boarding procedure for Aircraft passengers
·Identify the procedures for decontrolling passengers
·Procedures involved in disembarkation.
How will I be assessed?
Assessment will be through portfolio building along with practical activities.
What can I do next?
On completion of this qualification learners may progress into employment or further studies.
Additional costs
Tuition & Exam Fee - Please enquire
Additional cost for Airport visits may be required.
NCFE L2 Certificate for Airport Passenger Services Agent