Customer Care College Courses

...Studying this course will give you an over view of customer service in a business environment alongside other business-related career subjects like finance, business structure and conflict management... Learn about: Customer Care, Customer Service, Functional skills...

...The customer service element will cover areas such as; Professional behaviour in a customer service environment Working in customer service... Learn about: Customer Care, Customer Service...

... in the development of a number of job roles in the adult social care sector... Learn about: Health and Social Care, Care Education, Care Management...

...Suitable for: Those who work in customer facing... Learn about: Verbal Communication, Customer Service, Effective Communication...

...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Care, Customer Retention Strategy, Customer Service Skills...

...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Retention, Customer Service, Customer satisfaction...

... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Service Skills, Customer Care...

...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Verbal Communication, Customer Care, Customer Service Skills...

...This qualification will enable you to develop the knowledge and skills required when working with adults in health and social care environments in a supervised role. This qualification allows you to choose one of three pathways: • Generic Health and Social Care • Dementia • Learning Disability... Learn about: Customer Care, Health and Social Care, Skills Communication...

... and safety in ICT and Contact Centres Develop Personal and organisational effectiveness Contact Centre systems and technology Customer care Interpersonal... Learn about: Customer Care, Call Centre, Customer Service Skills...

... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Care, Customer Service Skills...

...You will be entering a vibrant and customer-orientated industry offering many varied and exciting career pathways. This full -time course is for ambitious students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma... Learn about: Food safety, Financial Control, European food...

... has three pathways: Generic Health and Social Care Dementia Learning Disability It is also a must-have for all those undertaking the Level 3 Health and Social Care Apprenticeship... Learn about: Social care, Career planning, Team Leader...

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Retention, Customer Service, Customer Relationship Management...

...The Certificate in Sales and Customer Service provides those already working in a sales role across sales sectors with greater insight into the selling profession with an additional focus on customer service, and, will provide those looking to move into a sales role with an understanding... Learn about: Business management, Customer Care, Business Administration...

.... This course covers the most important areas of wine production, service and customer care to give you the skills needed to make the most out of your wine list... Learn about: Customer Care...

... Advanced Practice This qualification has been built to meet the apprenticeship framework requirements of a 90 credit qualification and must be taken by learners who are taking their qualification as part of the Higher Level Apprenticeship in Care Leadership and Management... Learn about: Customer Care, Care Education, Communication Skills...

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Team Leader, Customer Relationship Management, Team Training...

...850 hours Funding Apprenticeship funding The TQUK Level 2 Diploma for Hair Professionals (Hairdressing) is regulated by Ofqual. This course has been developed... Learn about: Customer Care, Sales Techniques, Sales Training...

... working & communications in the airline industry. Promote effective customer care in the airline... Learn about: Cabin Crew, Airline Training, IT Security...