New Supervisor Training

By the end of the course you should be able to:

State the key aspects of their role as a supervisor / team leader, and demonstrate how to put these into practice
Understand their own values and motivations in the workplace, gain insight into those of others, and explain how this can be used to get the best out of their team
Get appropriate and realistic standards/objectives for their team and for individuals within it
Describe a model of team leadership and how they can put this into practice in their workplace
Describe a wide range of different ways in which they can support the development of their team members and help them learn
Give people effective feedback to improve and correct performance
Delegate activities to team members effectively
Explain their role in implementing formal people management procedures, such as discipline and attendance
Produce an action plan to help them transfer their learning into the workplace