Courses in Nottingham

...and decision making Handling group dynamics and deal with challenges, resistance and disruption The Facilitators route map - a step-by-step guide for setting... Learn about: Facilitation Skills, Customer Relationship Management, Customer Care...

...16:30 Advanced Listening Techniques (Words and phrases to avoid at all costs. Techniques, words & phrases for disarming the potential for conflict... Learn about: Team Leadership, Counselling Psychology, Relationship Counselling...

...one sided concessions and provide the confidence to really stretch your wings. A practical evaluation of their preferred negotiation style. Ways to improve... Learn about: Listening Skills, Negotiation Skills, Customer Relationship Management...

...prepare in advance a presentation to give on the... Learn about: Presentation Skills, Marketing Communications, Speaking Skills...

...the support they need in order to maximise their contribution. Develop the skills associated with appraisal interviewing. Explore some of the underlying... Learn about: Sales Techniques, Sales Training, Communication Training...

...A clear guide how to handle difficult conversations and produce a positive outcome for both parties. The creation of a personal performance improvement... Learn about: Appraising PERFORMANCE, Marketing Processes, Sales Techniques...

...This personal development training course is available throughout the UK. Develop confidence in the use of assertiveness skills Understand different behaviour... Learn about: Performance Management, Assertiveness Training, Business management...

...Business Friendly Finance - Half Day (am) - Timetable 09:00 – 9:30 - Coffee and Course Introduction 09:30 – 10:30 - Finance In The Business Context 10:30 – 11:15... Learn about: Financial Data, Financial Training, Business context...

...14:15 An Overview of the Data Protection Act 14:15 - 15:00 Health & Safety quiz 15:00 - 15:15 Tea 15:15 - 16:30 Being an Effective Communicator as well as Administrator... Learn about: Organisational Skills, Data Protection, Health & Safety quiz...

...Delegates can either join our public course dates (limited to a maximum of 10) or you can arrange a 1-2-1 or a session just for a group of your colleagues... Learn about: Customer Sanctions, Credit Rating, Communications Planning...

...negotiating financial aspects of transactions with customers; even the customers finance staff ! Finance for Marketing and Sales People - Timetable... Learn about: Sales Training, Financial Training, Loss Account...

...Knowledge of ratios and other evaluation techniques The steps necessary to make an assessment of the financial performance and health of a business. Interpreting... Learn about: Cash Flow, Financial Training, Balance Sheet...

...This interactive training course ensures that delegates know how buying can contribute and when to apply a range of buying techniques. The course helps... Learn about: Communication Skills, Negotiation Skills, Closing techniques...

...and Entrepreneur Skills - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 11:00 Start Up versus Purchase 11:00 - 11:30 How to Value a Business and It's Potential... Learn about: IT risk, Profitable Business, Reducing Risk...

...of our staff being aware of budgeting and its impact on a business. Greater understanding of budgeting principles An understanding of forecasting techniques... Learn about: Business to plan, Business Strategy...

...It is intended for those who are involved in making decisions which are influenced by or affect the financials. An understanding of the purpose... Learn about: Cash Flow, Balance Sheet, Financial measurements...

...Working Capital: Current Ratios, Debtors Ratio, Business Trends) 12:30 - 13:00 Finance in the Business (The business cycle, planning, target setting... Learn about: Financial Reports, Financial Ratios, Financial Training...

...which will make a project successful. You will identify the constraints which face project managers and discover ways in which these can be overcome... Learn about: Project Management Techniques, Preparation of Projects, Project Management...

...(Project paths, critical path analysis) 1210 Resourcing – people and finance 1225 Summary 1230 Close... Learn about: Project scheduling, IT Project Management, Project considerations...

...of individual team members as well as helping the team to achieve results inline with the overall vision, aims and objectives of the organisation. Understand... Learn about: Team Training, SMART Objective Setting...