NVQ Customer Management Broadstairs

...Assessments/Examinations The process of assessment requires the demonstration of skills together with appropriate knowledge and understanding to a specified standard... Learn about: Customer Relationship Management, Customer Retention, Key Account Management...

...service role within the work place which either expands on prior experience in the work place or builds ontop of a previously attained NVQ level... Learn about: Customer Relationship Management, Key Account Management, Relationship Marketing...

...service And candidates then select a further seven units from a list of optional units, which include the following themes: Impression and image Delivery... Learn about: Key Account Management, Customer Retention, Relationship Marketing...