Level 2 Certificate in Customer Service

The Derbyshire Network

NVQ

In Derby

Price on request

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Description

  • Type

    NVQ Level 2

  • Location

    Derby

  • Duration

    Flexible

  • Start date

    Different dates available

This qualification will help you prepare for working within a customer service environment
This include delivery of effective customer service and supporting the customer service environment.

Facilities

Location

Start date

Derby (Derbyshire)
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Start date

Different dates availableEnrolment now open

About this course


learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments.

Our only requirement is that you should be 19 years old or over and resident in England.

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Subjects

  • Customer Service
  • Knowledge
  • Nationally recognised
  • Service sector
  • Customer
  • Customer Care
  • Customer Manager
  • Customer Retention
  • Customer Service Skills
  • Customer Relationship Management
  • Customer satisfaction

Course programme

This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification.

The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments.

How is it assessed?

Your tutor will assess you using a range of methods, from written assignments to questions and answers

See related categories

Level 2 Certificate in Customer Service

Price on request

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