NVQ Sales and Marketing

...Units include: - Maintain a safe, hygienic and secure working environment - Work effectively as part of a hospitality team - Give customers a positive...

...is aimed at individuals who have to deliver a continually improving service to customers, but who may not have the responsibility or autonomy to bring...

...delivering and managing a service and will be accountable in the area of practice. Candidates will be working without direct. supervision or on their...

...in a Contact Centre or in the Contact Centre department of a company in other business areas. Initial advice and guidance will be given. Contact Centre...

...that they are more flexible in terms of students' time than conventional qualifications. Customer Service NVQ Level 2 All aspects of offering a good service...

...NVQ 2 Summary This course is aimed at individuals who have to deliver a continually improving service to customers, but who may not have the responsibility...

...Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Customer Service...

...The learner will gain real work experience of what goes on in the day to day operations of a cultural venue and see how the processes and procedures enable...

...that they are more flexible in terms of students' time than conventional qualifications. Customer Service NVQ Level 3 All aspects of offering a good service...

...NVQ 2 Summary This course is aimed at individuals who have to deliver a continually improving service to customers, but who may not have the responsibility...

...and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Customer Service...

...The learner will gain real work experience of what goes on in the day to day operations of a cultural venue and see how the processes and procedures enable...

...that they are more flexible in terms of students' time than conventional qualifications. Customer Service NVQ Level 4 All aspects of offering a good service...

...Summary This course is aimed at individuals who have to deliver a continually improving service to customers and who have the responsibility or autonomy...

...a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation of a portfolio... Learn about: Customer Service...

...Mode NVQ Contact Details Introduction Who Should Participate? Anyone working in hospitality, business, retail, transport, distribution. Key Objectives...

...are left with a positive impression of the organisation. Understandably therefore, people who possess the skills to meet these requirements are highly valued by employers...

...NVQ 2 Summary This course is aimed at individuals who have to deliver a continually improving service to customers, but who may not have the responsibility...

...based and includes units in how to maintain reliable customer service, communication with customers, development of positive working relationships with customers...

...service and who may be in charge of their own department or team. This course is aimed at developing customer service supervisory skills Customer Service NVQ Level...