NVQ Sales and Marketing West Midlands

...All roles that include customer service responsibilities and takes into account both internal and external customers. Suitable for: All sectors whether...

...Mandatory units Prepare yourself to deliver good customer service Provide customer service within the rules Optional units : Theme impression and image...

...are Government Funded Qualifications, as of April 2012 they are fully funded for all ages. All of our qualifications are delivered at your work place...

...Throughout the course there are opportunities to customise your studies through a range of specialist optional modules, gain valuable work experience in events and marketing... Learn about: Communication design, IT risk, Sales Training...

...Understand customer service to improve service delivery Know the rules to follow when developing customer service Optional units : Theme impression...

...analysing competitor activity; contributing to marketing campaigns; planning and organising an event or exhibition; and using a range of digital technologies...

...professionals through a mix of lectures, seminars, group work, presentation skills, guest lectures and networking. You will learn about Creative Media and Events... Learn about: Change Management, Media Marketing, IT risk...

...As part of your Level 2 Apprenticeship you will gain: NVQ Level 2 Certificate in Customer Service Level 2 Certificate in Principles of Customer Service... Learn about: Customer Service...

...enable you to learn while you work and immediately apply your training to your role. Your studies will explore the essentials of managing in hospitality... Learn about: Hospitality Management, Hospitality catering, Revenue management...

...NVQ's in Customer Service are work related qualifications suitable for anyone whose job includes working in a customer service environment or working directly with customers... Learn about: Customer Care, Sales Techniques, Customer Service...

...The NVQ is designed for people who are involved in either stock storage and order processing, preparing products for sale, merchandising and selling goods... Learn about: Retail Marketing...

...and guidance service ·Interact with clients using a range of media ·Develop personal performance through delivering customer service Plus three optional... Learn about: Relationship Marketing, Customer Service, Customer Relationship Management...

...working in either a paid or voluntarily capacity. Candidates should have ideally achieved qualifications in a related area at Level 3 or above... Learn about: Relationship Marketing, Customer Service, Customer Retention...