NVQ Level 2 in Food & Drink Service

This qualification is aimed at people working within the hospitality industry whose role involves the combination of taking of orders and the service of food and drinks, providing practical training for these skills. The course also covers hygiene, teamworking and food safety in the workplace.

mandatory units
unit 501 Maintain a safe, hygienic and secure working environment
unit 504 Contribute to effective teamwork
unit 601 Give customers a positive impression of yourself and your organisation
unit 604 Maintain food safety when storing holding and serving food
optional units (choose 4)
unit 502 Maintain and deal with payments
unit 509 Prepare and clear areas for counter / takeaway service
unit 510 Provide a counter / takeaway service
unit 606 Prepare and clear areas for table service
unit 607 Serve food at the table
unit 608 Provide a silver service
unit 609 Provide a buffet / carvery service
unit 611 Prepare and clear the bar area
unit 612 Serve alcoholic and soft drinks
unit 613 Prepare and serve cocktails
unit 614 Prepare and serve wines
unit 615 Prepare cellars and kegs
unit 616 Clean drinks dispense lines
unit 617 Prepare and serve dispensed and instant hot drinks
unit 618 Prepare and serve hot drinks using specialist equipment
unit 619 Receive, store and issue drinks stock