Online training package QSE IMS

Course T 19: QSE IMS readiness

Discover the QSE standards and:

• their contents
• their principles
• their requirements
• the stakes

Get used to:

• process approach
• QSE terminology
• continual improvement
• QSE tools
• tools for QSE certification

The menu:

• Presentation
• MCT (multiple-choice test) Beginning (10 questions)
• 1 Integrated system approach
• 1.1 Background
• 1.2 Common concepts
• 1.3 Principles, benefits, approach
• 2 Standards and definitions
  • 2.1 Standards
  • 2.2 Definitions
• MCT Integrated management system approach (7 questions)
• 3 Process approach
• 3.1 Processes
• 3.1.1 Management process
• 3.1.2 Realization process
• 3.1.3 Support process
• 3.2 Process mapping
• 3.3 Process approach
• MCT Process approach (6 questions)
• 4 IMS requirements
• 4.1 General requirements
• 4.2 Legal and other requirements
• 4.3 Documentation
• MCT IMS requirements (10 questions)
• 5 Management responsibility
• 5.1 Commitments
• 5.2 Management review
• 6 Resource management
• Case Customer and need
• MCT Management responsibility (7 questions)
• 7 Product realization and implementation
• 7.1 Planning
• 7.2 Interested parties
  • 7.2.1 Customers
  • 7.2.2Communication
• 7.3 Design and development
• MCT product realization (6 questions)
  • 7.4 Purchasing
  • 7.5 Production and operational control
  • 7.6 Monitoring and measuring
  • 7.7 Emergency situations
• Case Process capability
• MCT Product implementation (6 questions)
• 8 Measurement, analysis and improvement
• 8.1 General
• 8.2 Internal audit
• 8.3 Nonconformy, incident, accident
• 8.4 Analysis of data
• 8.5 Improvement
• 8.5.1 Continual improvement
• 8.5.2 Corrective action
• 8.5.3 Preventive action
• Case Continual improvement
• MCT Continual improvement (9 questions)
• MCT End (20 questions)

Course T 39: QSE IMS internal audit

Discover the internal audit in a QSE certified company and:

• locate the audit in the QSE approach
• identify the stakes
• understand the requirements
• control the tools

Get used to:

• best practices
• good behavour
• the terminology
• the questionnaire
• the report

The menu:

• Presentation
• MCT (multiple-choice test) Beginning (10 questions)
• 1 Scope
• 2 Normative references
• 3 Definitions
• 4 Principles
  • 4.1 Management principles
  • 4.2 Audit principles
  • 4.3 IMS performance
• MCT Internal audit (6 questions)
• 5 Audit programme
  • 5.1 General
  • 5.2 Objectives
  • 5.3 Establishing
  • 5.4 Implementing
  • 5.5 Monitoring
  • 5.6 Reviewing and improving
• MCT Audit programme (11 questions)
• 6a Audit preparation
  • 6.1 General
  • 6.2 Initiating
    • 6.2.1 First contact
    • 6.2.2 Situations and feasibility
  • 6.3 Preparing the audit
    • 6.3.1 Document review
    • 6.3.2 Audit plan
• Case Audit Readiness
• MCT Audit preparation (9 questions)
• 6b Performing an audit
  • 6.4 Audit activities
    • 6.4.1 Opening meeting
    • 6.4.2 Audit evidence
    • 6.4.3 Audit conclusions
  • 6.5 Audit report
  • 6.6 Completing the audit
  • 6.7 Audit follow-up
• Case Management review
• MCT Performing an audit (8 questions)
• 7 Competence and evaluation of auditors
  • 7.1 General
  • 7.2 Auditor competence
  • 7.3 Evaluation criteria
  • 7.4 Evaluation methods
  • 7.5 Auditor evaluation
  • 7.6 Improving the competence
• Case Auditor question
• MCT Auditor competences (8 questions)
• MCT End (20 questions)