Course

In Hammersmith

£ 2,625 VAT inc.

Description

  • Type

    Course

  • Level

    Intermediate

  • Location

    Hammersmith

  • Duration

    1 Week

Upon completion of this course, you will be able to understand:

Various types of process, and how these ‘building blocks’ of operations are designed
How different ways of arranging physical facilities affect the nature of flow through the operation
How the effectiveness of operations is influenced by the fast-moving development in process technology
The elements of human resource management that are traditionally seen as being directly within the sphere of operations management.
How operations organise the delivering of their products and services on an ongoing basis so that customers’ demands are satisfied.

Facilities

Location

Start date

Hammersmith (London)
See map
W6 0NB

Start date

On request

About this course

Chief operations officers
Operations directors and managers
Heads of departments
Operations executives, officers and staff
Those who wish to learn how to design an operation’s resources and processes

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Reviews

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 5 years

Subjects

  • Operations Management
  • Performance Management
  • Performance
  • Design
  • Design techniques
  • Layout
  • Planning
  • Technology
  • Operational Risk
  • Time management
  • Process Improvement
  • Planning Process
  • Management Operations
  • Management skills
  • Control
  • Operations Design
  • Process design
  • Process technology
  • Operations Strategy
  • Process Technology Strategy

Course programme

Process Design
  • What is process design?
  • Objectives of process design
  • The effect of volume and variety on process design
  • Designing processes in detail
Layout and Flow
  • The influence of layout on performance
  • Basic layout types used in operations
  • The effect of the appearance of an operation on its performance
  • The design of each basic layout type in detail
Process Technology
  • What is process technology?
  • What operations managers need to know about process technology
  • Evaluating process technologies
  • Implementing process technologies
People in Operations
  • The importance of people in operations management
  • Operations managers’ contribution to human resource strategy
  • Organising the operations function
  • Designing jobs
  • Allocating work times
Planning and Control
  • What is planning and control?
  • The difference between planning and control
  • The effect of supply and demand on planning and control
  • The activities of planning and control

Operations Design

£ 2,625 VAT inc.