Part time City and Guilds Certificate in IT Systems Support Level 1

City and Guilds Certificate in IT Systems Support Level 1
Start/End Date

Day

Course Code

Start Time

End Time

Location

Fee

Benefit

Enrol Methods


14/09/2009 - 28/05/2010

Various

Y594/01

Various

Various

The Hub

£

£

In Person

Course description
The course provides an entry point into the world of PC hardware and software maintenance. It is an ideal starting point for those who have an interest in PC maintenance and repair and customer care.

Course Structure
The course covers a range of subjects including:

• Customer Support in the IT Environment Computer Hardware
• Maintenance and Fault Diagnosis of IT Systems Testing IT Systems
• Installing Software

Course Entry requirements
All learners will need to complete an application and interview prior to enrolling.

There are no formal entry requirements but some computer knowledge would be desirable.

Course Progression
You may progress to higher level qualifications such as the Certificate/Diploma for IT Practitioners Level 2

Course Career Prospects
Careers that require an element of PC hardware and software maintenance.

Useful career websites:

If you are unsure about your career progression please contact the Careers Team.