Part time Customer Service NVQ 2 PD160

NVQ

In Dorchester

£ 299 + VAT

Description

  • Type

    NVQ

  • Location

    Dorchester

  • Class hours

    8h

An NVQ in Customer Service will give you a wide range of skills to help you deal with any situation in a customer service environment.

Important information

Government funding available

Facilities

Location

Start date

Dorchester (Dorset)
See map
DT2 8PY

Start date

On request

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Reviews

Course programme


Customer Service - NVQ 2 PD160
QualificationCity and Guilds Level 2 NVQ in Customer Service
Qualification Level
Level : 2
What do these levels mean?

Duration :Flexible

Times :See below.

Run by : IT, Business and Professional Studies Department.
Tutor : Bryony Blair

Awarding Body
City & Guilds

Is it right for me?
An NVQ in Customer Service will give you a wide range of skills to help you deal with any situation in a customer service environment.

What qualifications will I need?
Candidates need to be working in a customer service environment and keen to develop customer service skills.

What will I be learning about?
The qualification comprises a wide range of units for you to choose from including gaining skills and preparing for your customers, providing good customer service, giving a positive impression of your organisation, dealing with customer queries and resolving complaints.

How will I be assessed?
Kingston Maurward College will train and assess you as you work towards your qualification.

How much will it cost?
Total - £299 or TTG

Money Matters

Part time Customer Service NVQ 2 PD160

£ 299 + VAT