Part Time Return to Work Customer Service

Vocational qualification

In Telford

£ 115 + VAT

Description

  • Type

    Vocational qualification

  • Location

    Telford

This qualification is of benefit to anyone wishing to work on a seasonal, casual, voluntary or permanent basis in the service industry. It includes welcoming customers and overseas visitors, communicating with customers by telephone and email and delivering excellent customer service.

Facilities

Location

Start date

Telford (Shropshire)
Haybridge Road, Wellington, TF1 2NP

Start date

On request

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Course programme


Return to Work Customer Service

Name Return to Work Customer Service

Time Part-Time

Content This qualification is of benefit to anyone wishing to work on a seasonal, casual, voluntary or permanent basis in the service industry. It includes welcoming customers and overseas visitors, communicating with customers by telephone and email and delivering excellent customer service.

Assessment Internally assessed portfolio

Awarding Body NCFE

Tutor TBC

Level 2

Cost £115.00

Additional Costs £0.00

Minimum Age 0

Further Study Return to Work Administration or Return to Work IT.

Career Prospects Ideal for those wishing to work in the Customer Service sector of a company.

Other Information Return to Work courses are designed to fit in with family commitments. The start and end times are designed to allow parents to drop and pick up children at school. An advice and guidance session will be held prior to commencement of course.

Code : Venue : Start Date : Day & Times : Weeks : End Date : Weekly Hours

AP080G : Telford College Of Arts & Technology : 14-09-09 : Monday 0930 - 1430 : 17 : 01-02-10 : 4.50

AP080H : Telford College Of Arts & Technology : 08-02-10 : Monday 0930 - 1430 : 16 : 28-06-10 : 4.50

Part Time Return to Work Customer Service

£ 115 + VAT