Personal Development courses Sunderland

...· Using the Three Factors to Motivate in the Workplace 6 Personality’s Role in Motivation · Identifying Your Personality Type · Identifying Others’ Personality... Learn about: Personal and Management Development, Motivational Role, Morale Issues...

...during the course together with experience gained By the end of the course delegates will be able to: Manage health and safety on site in accordance... Learn about: Smsts training, CITB SMSTS training, SMSTS course...

...Procrastination · Eat That Frog! 6 Crisis Management · When the Storm Hits · Creating a Plan · Executing the Plan · Lessons Learned 7 Organizing Your Workspace... Learn about: Workspace Management, Crisis Management, Workload management...

...Obstacles Exploring the Past 5 Developing Options Identifying Paths Choosing Your Final Approach Structuring a Plan 6 Wrapping it All Up Creating the Final... Learn about: Development Options, Identifying Obstacles, Trust and Coaching...

...the People from the Problem · Objective vs. Subjective Language · Identifying the Problem · Using “I” Messages 6 Working on the Problem · Using Constructive... Learn about: Dealing with Anger, Separate people from the problem, Personal plan...

...of Citations 6 Putting It All Together · Writing Your Presentation · Adding a Plan B · Reviewing, Editing, and Re-Writing · Creating Notes 7 Being Prepared... Learn about: Public Speaking, Notes for Speeches, Overcoming Nervousness...

...Powerful Closing Techniques Things to Remember 8 Following Up Thank-You Notes Resolving Customer Service Issues Staying in Touch 9 Setting Goals The Importance... Learn about: Sales Fundamentals, Sales Talk, Basic Sales...

...Voice Mail · Cell Phone Do’s and Don’ts 9 The Written Letter · Thank You Notes · Formal Letters · Informal Letters 10 Dressing for Success · The Meaning...