Personal Development courses Wales

...Course Outline Exploring the skills necessary for communication excellence Rating your own skills and developing an improvement plan Creating a relationship... Learn about: Skills and Training, Communication Training, Skills Communication...

...Who should attend? Anyone who wants to improve their ability to influence, motivate, inspire and communicate more effectively with others. It will particularly benefit... Learn about: Team Training, Communication Training, Skills and Training...

...Developing skills to understand other people. Managing conflicts. Course Structure Improve Business Communication is a two-day course. Section A Introduction... Learn about: Skills and Training, Communication Skills, Business Communication...

...Overview of Essential Telephone Techniques Overview of Service Excellence Service Memorable Accomplishing Excellence The difference between good and... Learn about: Communication Training, Listening Skills, Skills and Training...

...working with Others Influencing techniques Mapping Realise the importance of planning Course Objectives Each delegate will gain knowledge of the difference... Learn about: IT Management, Communication Training, Skills and Training...

...you will understand: How to make an impactful first impression Conference call etiquette Redundant expressions and clichés Questioning skills Introduction... Learn about: Skills and Training, Communication Training, Communication Skills...

...of Anxiety 10 Key Principles Public Speaking Situations Managing Meetings Preparation, Preparation, Preparation Visual Prompt Sheet Visual Aid Equipment... Learn about: Public Speaking, Confidence Training...

...Bringing your work home Adapting your learning to the workplace Creating an action plan Productivity, skills, and development Understanding productivity... Learn about: Skills and Training, Time management, Team Training...

...become more assertive when bargaining How to build a good relationship with all parties Managing emotions when managing a contract How to influence other... Learn about: Skills and Training, IT Management, Negotiation Skills...

...The Knowledge Academy Courseware Certificate Experienced Instructor Refreshments The Knowledge Academy Building Business Relationships 1 day course covers the following topics... Learn about: Communication Training, Effective Communication, Body Language...

...of being assertive Attacking the problem, not the person Expressing fear, anger, hurt and frustration assertively Being assertive in different types... Learn about: Communication Training, IT Management, Skills and Training...

...course covers the following topics: Introduction Throughout the study of developing self-confidence, you will learn about improving your confidence... Learn about: Communication Training, Confidence Training, Decision Making...

...it can provide in all aspects of your life. Past delegates include, first line managers, middle managers, and sales and marketing professionals... Learn about: Confidence Training, Sales Training, Gain Confidence...

...Goal setting and SMART Giving and receiving feedback What will I get out of it? Developing qualities of being a excellent supervisor Identifying preferred... Learn about: Skills and Training...

...New Neighbours Applying the Answers Asking Questions Asking Good Questions Probing Listening Skills Quick Quiz How Do You Rate Your Listening Ability?... Learn about: Skills and Training, Skills Communication, Communication Training...

...Set personal and work goals and achieve... Learn about: IT Development, Communication Training, Confidence Training...

...to achieve higher success levels. Pre-Requisites There are no pre-requisites prior to attending this course. Who Should Attend This course is suitable... Learn about: IT Development, Communication Training, Effective Communication...

...suppliers and customers Leading whether you are in charge or not Achieve results through others without any direct authority Communicate and delegate responsibilities... Learn about: Decision Making, Communication Training, Skills and Training...

...Courseware Folder Certificates included Experienced Instructor Materials Refreshments The Knowledge Academy Emotional Intelligence 1 day course covers the following topics... Learn about: Emotional Intelligence...

...and the best practices. Candidates will be able to market themselves professionally and positively during interviews, for success. Pre-Requisites Candidates... Learn about: IT Development, Body Language, Interview Techniques...